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August 2025 by Emily Peterson
Arol is the absolute best. She was able to squeeze me in super last minute and gave me the best haircut I’ve ever had in my life. 🥹🤍 TY!!!
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August 2025 by Jae Lee
Dear Manager at this location. Please train Hailey on how to properly complete exchanges. I went into to exchange a product for another product. She processed the return and made me pay for the product I wanted to exchange. She looked at me like I was in the wrong. Why would I pay again when I could just exchange it?! It felt like she did this on purpose, if not, she lacks competence. Smh this whole thing was unnecessary.
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July 2025 by Bella Luna
Tuesday, July 1st, I walked into Ulta Beauty with my boyfriend, who was treating me with replenishing some of my makeup supplies since I don't always keep up on it. I knew exactly what I needed (my favorite makeup brand, NYX), but we still decided to take our time walking through the store. We were in there for about 30-40 minutes, and I must say there was only ONE employee that took the genuine quality time to assist us was a young lady named Hope. She was also the ONLY employee who greeted us with a smile, kindness in her voice, and the willingness to check us out at the register. Hope has amazing customer service skills, and after having a little bit of a rough day with plans not falling into place earlier in the day, Hope's attentive service and positive energy gave me a smile on my face as we left the store. This positive encounter gave me just that...hope...that my day will get better ✨️ and a soft reminder that not everything goes according to plan, but with a little bit of hope, things will work out ✨️ I'm happy celebrating my boyfriend's birthday with a fresh palette of makeup to glam up for tonight's special events 💖
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May 2025 by Shomias
What a great experience! They had a good selection of products, and Sierra was amazing and took the time to show me the colors I look good in and gave me a makeover and taught me a lot about good makeup applying techniques.
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May 2025 by ThorDogZaan
Isabel at the register is unhelpful. According to her I’m allowed to add points to my rewards account but unable to redeem them. I have done so at several other ulta stores but it appears at this store that’s not allowed.
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May 2025 by Patty Miller
Sabrina did an amazing job on my hair would highly recommend
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March 2025 by S S
I did an online they couldn't find my order said it wasn't placed I had to look up my account and call back and tell them again and then they said O yeah it's here.. Never apologize. I asked can I come and pick up curb side they said yes and I came and called and then they say we don't do curbside when it's dark out and I said why don't you tell me that when I called I specifically asked. No apologies had to run in leave my kids in the car. The thing is they don't know what the heck they are doing there and then as I drive away she was laughing at me Gabrielle . Absolutely no customer service nasty and stuck up. I want be back.
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February 2025 by Carrie Meyer
You’ll find every product here. 5 stars 🙌🏽
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February 2025 by Hope
I never write reviews but I had to after my latest visit. I had a fantastic experience thanks to associate jacoby ! He was incredibly knowledgeable, friendly, and took the time to help me find the makeup I was searching for. His enthusiasm and expertise made shopping a joy, and I left feeling confident in my purchases. I cannot wait to come back and shop with him!
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January 2025 by Fwad Nazar
Juliet was extremely helpful and a knowledgeable employee she was very kind and patient with me picking out a gift for my wife when i know nothing about makeup products, I was there today and she walked up to me with a friendly smile on her face, was ready to help me and also recommend products for men.
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January 2025 by Nerlie Walter
Sam is AMAZING!
I visited the Ulta Beauty store in downtown Summerlin today, initially feeling hesitant because my past experiences there haven't been great. I've often felt ignored or even watched, which made me question if my appearance was the issue. While I usually prefer Sephora, I had to come to Ulta since they stopped carrying my Lancôme makeup.
Now, onto my experience today: I walked in looking a bit lost when a friendly associate unexpectedly approached me. His warm demeanor instantly put me at ease, and he felt like an old friend. I shared my nerves about an upcoming event and mentioned that I had never used false eyelashes before. He guided me to the eyelash section and gave me a fantastic tutorial on how to apply them.
Then, he introduced me to a new skincare line from Lancôme that he passionately recommended, and offered to help me with my makeup application. He taught me how to contour and shared so many helpful tips. What started as a simple visit for a powder and eyeliner turned into an incredible shopping spree where I left with about 10 items, spending nearly $400!
I hugged him and expressed my gratitude for such a wonderful experience. It truly felt like a fun day out with a girlfriend. However, I'm disappointed to learn that this amazing associate, Sam, doesn’t work at this location regularly, so I might not have the chance to see him again.
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January 2025 by Bree C.
Weird vibes when I visited this store , When I walked in only one person greeted me , She was even kind enough to ask me if i needed help finding anything. One yt lady kept walking by the aisles I was on as if I was stealing products , Which made me feel highly uncomfortable.. I walked out without purchasing anything.
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January 2025 by Samantha Johnson
Ciara (i hope im using the correct spelling) at downtown summerlin, is a literal angel! I came in today looking for help with finding products that will give my skin a break from the every day heavy foundation and that will nourish/protect my skin instead. Immediately when i walked in the store she asked if she could help me, she sat me down and took her time recommending and applying different products within the skincare line that she recommended to me, which was Clinique. She has a very kind and nurturing energy to her on top of incredible customer service. It’s not every day that you feel you connect with the person who is helping you out. It’s obvious Ciara has a passion for what she does. On top of all of this, i absolutely love the products i went home with today. Im happy i crossed paths with her today. Thank you Ciara!
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January 2025 by LaToya Palmer
Had what I was looking for. Good location and nice staff.
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January 2025 by Sebas Terneus
Great store for cosmetics. I found a huge variety of hair dryers and brushes I was looking for a gift.
