University Medical Center offers a mix of experiences based on patient reviews. Many patients commend the exceptional care provided by doctors and nurses, particularly highlighting individual staff members for their dedication and support during treatment. For instance, some nurses, like Amy and Russel, received special mention for their attentiveness and ability to make patients feel comfortable during challenging times. However, the hospital also faces criticism regarding long wait times, especially in the emergency room, where patients reported waits of over 9 hours before being seen. Some interactions at registration were noted as less engaging, with certain staff members not being as attentive to patients' needs. Overall, the medical staff, including surgeons and nurses, are frequently praised for their professionalism and quality of care, with patients expressing gratitude for the successful outcomes of surgeries and treatments. While the wait time can be a drawback, the quality of care and the compassionate approach of many staff members seem to make a significant positive impact on patient experiences at University Medical Center.
Sharing the experience for my husband the chest pain adult ER was absolutely the best Jackie his TICU nurse was simply amazing she was right there and did everything she could do to help make sure he was well cared for Thank You Jackie
April 2026
The cafe has plenty of choices to choose from. Freshly made soup and dishes. It is on the pricey end 🤦🏻♀️
The care also was good from my experience with my loved one.
Not everyone will have the same outcome 🙁
April 2026
On 8 1/2 hours and counting in ER. The nurses seem great but the doctors seem to be the ones lacking. I’ve been waiting to see a doctor for 2 hours and counting since my test results were turned in. Nurse said I should be done at 1am it’s now 2:30am and it’s not even a full house. Never coming back here.
