-
March 2024 by Stephanie H
1.) They won't store a credit card for renewal for mailbox, they must be banking on those late fees. 2.) I don't get much mail, so I don't come often, just tried to come for the first time in months and there's a closed sign on the door for remodeling. No email notice sent, no text alert sent, nothing. The young girls working the counter are always nice, but the new owner needs some business 101 lessons. 3.) The hours changing really sucks. I only picked this place years ago because it was one of the few that stayed open the latest. Now I'm stuck with my box here because there's no change of address for business, otherwise I wish I could just go to another location closer to me that's open later.
-
March 2024 by kyle
The Hispanic girl at counter deserves a raise. Went above and beyond to do my Amazon return . Thank you
-
February 2024 by Raul Ortiz
People got things to do so when it clearly says open at 8 am and still not open makes people look bad apart from the company
-
January 2024 by World Famous Toothpicks
Im sorry I know the reviews for almost all Ups stores isn't good but, this store the 3 ladies that work here are amazing and work really hard. They area super fast and efficient and deserve some credit from corporate and management. They work there tails off here and provide great service especially compared to almost any other store ever been too. I'm not just talking about 1 or 2 visits. I've been dropping packages off here for more than 4 years and been consistently great. Thanks Ladies and Ups
-
December 2023 by Jose Salguero
Efficient
-
October 2023 by Monique Iordache
Stay away ...store closed at 6 pm I arrived at 5:59 and the ups driver ..NOT employee a DRIVER FOR UPS.. locking the door and would not let me make a amazon return .. and that only takes less then 60seconds. Was only there at 5:59 because there was a large wreck on main road to the store . I even told the lady locking door thats why I'm here at 5:59 and she didn't care at all stay away from this location.
-
October 2023 by John Ferraro
They don't wear mask they don't make you wear mask whyCAUSE MASK DONT WORK!!!!!
-
October 2023 by B&H Surgical
Very nice service and cheap label printing.
-
September 2023 by SL Ross
They are so nice and helpful. We had a discrepancy in address and they caught it from Ln to Ave and pulled package for me. Thank you for always helping.
-
July 2023 by Flashqbe photography
The awful reviews come as no surprise to me. They bungled a delivery & refused to take any accountability & were more concerned with arguing than making it right by the customer.Wanna get told “you should take the blame” as a paying customer? Come to this store.To the people working here: I WILL get refunded for the cost of what I paid. You will not get away with your refusal to fix your mistake.
-
July 2023 by Haleigh H.
came at 8:03, store is closed and no one to be seen even opening the store inside. super annoying to plan my morning around coming here before work, leaving earlier then I would've, for them to not be open.
-
April 2023 by Shannon C.
I showed up at 8 am to ship before work so I'm not late they employees drive up 3 min before 8 am waited until 7:59 was his comment that is need to wait 10 min. No either the owner of the store is cheap and not pay his employees to be there ready at 8 or these two are just lazy.
-
January 2023 by Blue d.
The worst store ever, every time I come in there they act like they are doing you a favor. The older lady in there is sweet but the younger girl a Karen . Everything more important then the customer- if there is a line she will not help and if you ask she will just say no I have to do something else. The flamingo and sandhill store is so much nicer. I think I'll just start going there. The one star is because the older lady is so sweet.
-
November 2022 by Marnette Wilcox
I went to return Amazon items. The clerk could not get the QR Code to scan. I asked for the Wi Fi password so I could log into my Amazon account and she informed me they did not have a guest password and to take my items somewhere else. She was rude and unprofessional. I took my items to another UPS location and they had no problem scanning the QR Coode and they processed my returns. I will no longer frequent this location. I rather drive further for better service.
-
August 2022 by Amber Z.
Great location, easy to find, access in and out of the strip mall quick.Unfortunately, the odor inside the store took my breath away; the ammonia smell and the smell of wet cats was overwhelming. I couldn't get out of there fast enough.With that being said, the staff was kind, courteous, and speedy.
