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March 2024 by Chris Boeres
Robert always goes above and beyond thanks!
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February 2024 by Simone Pau
Unreliable, so many times I drive here to find it close!
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December 2023 by Sami Latti
If i can put - 0 i will put the worst location u even went to the employee and the manager unprofessional bad communication such a trashy place I don’t recommend anyone to come to this location i always ho to ups other locations never have issue with anyone but this location very baddddddddd no respect at alll
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December 2023 by William Tomlinson
This store is closed often when I show up, or like just now the guy would not scan my package (5 seconds of work) because he just started his break. This store just sucks.
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November 2023 by Pedro Semidey
Last Sunday I went to drop off a package in which there were a few people in line within an hour of closing. The employee attending the counter, began getting upset at the people in line complaining about why are we coming in last minute to bring the stuff in. He proceeded to raise his voice until I spoke out against him, and then he became silent. Afterwards he continued to complain about another customer while using profanity. Then he told me he was not mad ant me but ant the other people in line. He had the nerve to advise me I should go to the smoke shop and get mushrooms to get high and drink a beer, I find this behavior highly disrespectful and unprofessional people like this should not be working in any professional setting. Who in the world hired this guy? Whomever hired him should be fired along with him. I rarely leave a review on anything but the disrespect of this guy was beyond normal. He seems he has behavior health issues and should not be working in any public setting.
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October 2023 by Jim Edington
Always good service. I’ve had times where I have had to wait in line a little (big deal).
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October 2023 by Michele Watson
This place has gotten steadily more ridiculous. They are very rarely open at the listed times. It makes it very difficult to pick up the mail that I pay to have delivered here. I do understand they are understaffed and do not blame the current staff for this issue but corporate or the owner needs to step in and fix this. Do not waste your money and do not sign a contract.
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September 2023 by Dragonbutter
I had to return an item I bought online and the company emailed me a return label....this place wanted to charge me $5 just to print the label and however much more money for a box. I ended buying a ship bag at the dollar store and paid 15 cents at office depot to print the label.
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September 2023 by Anthony Ramsey
Call before you go, this store overcharges for basic services. Sometimes unwilling to process returns. *You've been warned*
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August 2023 by Elizabeth Brown
Booked an appointment at 2pm on 8/17/23 for notary services only to show up and be told the notary public is not there and is at another location. I told the guy that was working that I have an appointment and he said “I know sorry.” If you knew, why wouldn’t you send me and email or give me a call letting me know the notary was not there?! Why would you have me drive over here just to tell me when I’m already here… ridiculous and a waste of time.Ended up going to A1 Notary 4 miles up Eastern and was in and out in less than 10 minutes. If you need something notarized, save yourself the trouble and go there instead. I can see why this store has way less stars than the other UPS stores in the area.
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August 2023 by Alice Emely
I am very disappointed because I made an appointment with them at 9:30am. When I arrived they were not even open even though they open around 8am.
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August 2023 by Michael Duric
I've had multiple Amazon return items go missing after the employee here scanned my Amazon qr code and accepted the return item. There's lots of similar reviews from other customers about amazon returns going mossing. This place is literally stealing from people
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July 2023 by D'Amato
RUN! This place will STEAL from you. I've had several items never make it back to AMAZON as well as a brand new phone never make it back to T-MOBILE.. I heard if their store receives a ONE STAR review on Google it will get shut down by corporate so don't feel helpless everybody WE CAN DO IT
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June 2023 by Justin M.
Came in to ship quite a few heavy items and Alpesh assisted with getting everything tagged and accepted very efficiently. I held up a few customers but he tended to those as well with his multitasking and quick working manner. Glad everything is en route to destination and with a little assistance on the final pricing. The only thing I can't vouch for is how dang expensive UPS is but it is what it is.
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June 2023 by Sara Rose
Horrible place. I went here to do an Amazon return because my usual UPS Store was closed. The employee, Mikal (sp?), made up random rules and said I needed items boxed when the Amazon return label clearly said otherwise. I witnessed him tell several other potential customers he wouldn't do their returns either, for whatever made up reason he thought of. I called Amazon while I was there and had it on speaker. Mikal got nervous, asked to see my phone and started changing my Amazon return. I immediately asked for my phone back and left. Save yourself a headache and go literally anywhere else but here.
