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July 2025 by Pamela Singh
Unlike other ups stores that wave a wand..this one makes you email them
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July 2025 by Lily Reid
Terrible place. I shipped a box and the contents where heavily damaged to the point that they were no longer usable. I tried to file a claim online and never heard anything back. Shortly after that I went in store where I was told that claims can't be made online (despite there being a file claim online on ups website.) I then tried to make a claim in store, I was given an email and told to email the manager of the store to file a claim. It's been about two months and they have barely emailed back or called. THEY BROKE A 200 DOLLAR MONITOR. All I would like back is the money. I even have proof but that's not enough for a call back I guess. 0/10 this place sucks.
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February 2025 by G Blok
Don’t ever go to this UPS store ever! I was trying to ship a package to California and they said the package was damaged and they just trew it away! It was a very important package for my sister with sensitive medication in it that I was told I could ship. Well never made it! All they said it it opened and they tossed the contents away so basically they stole what was in my box and filed a $15 refund and said sorry. Thieves work here don’t go to this location ! EVER!
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June 2024 by Kimberly Truong
I love this UPS store. After calling around and checking out locations in the area, I chose Windmill. Great customer service and friendly staff. Alexis was very helpful, patient, friendly, and answered all of my annoying questions. I signed up for a mailbox services and so far it has been easy breezy picking up and dropping off. There is plenty of parking, close to a supermarket, the bank, coffee, etc. Highly recommend this UPS store!
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June 2024 by James McCaffrey
They have always been courteous and taken care of all my needs. They are the only ones I go to of all the choices I have.
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April 2024 by Chona DeGuzman
Staff are professional, kind and efficient . Great job . Kudos to all . Thank you for your great service .
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November 2023 by D Snipes
Ok, I don't know what's going on here lately, but I've dropped off two pre labeled packages here in the last month and a half, and have shown no movement, no scans, and still has the created label status which means you can't file a claim. Sometimes sketchy going on at the UPS store now. And I've been dropping stuff off there for many years.
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August 2023 by Nubian Queen
Thank you, Milo for your amazing customer service!!!
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August 2023 by RKGaming
quick, fast, good service
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August 2023 by Swill84
The staff are friendly and helpful. Thank you again!
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August 2023 by Brittany Lewis
Wonderful upbeat music, super friendly & helpful staff!
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August 2023 by Tracy Hayes
I've been coming over here for a few years now. Milo is one of the best workers I've ever ran into at any establishment. He has the best customer service and is so knowledgeable about his job. He is sufficient and courteous. He should be running this store. If I had a company he would be the first person your establishment is so lucky to have an employee like him
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March 2023 by Natalie Candia
I had a huge Amazon return and Alexis was able to get me in and out quickly WHILE helping two other customers. Even sent my other mail for me since the post office was already closed. Thank you!
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March 2023 by Ron Taylor
Notary refused to notarize document because he didn't want to. Sent me to another ups store to another Notary, who was more than willing to work with me to find a solution and notarize the document.Lost my business permanently. I will drive an extra mile each time to a store that offers and follows through on their services.
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January 2023 by Miss J.
IT SMELLS LIKE A STRAIGHT UP GYM IN HERE! So gross other than that, nice location and usually no issues
