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August 2025 by Daniel Weinberg
The UPS store in the Smiths Shopping Center, Debora is the manager. It’s like a family. All the employees under Debora management are helpful, knowledgeable courteous I live in a retirement community. They take care of their customers, but this is all due to the management qualities I give it five stars if you need to go to UPS this is the store to go to the one in the Smiths, Shopping Center, Rampart and Westlake Mead.
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August 2025 by SHIRLEY NICHOLSON
Krystal at the rampart was great.
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August 2025 by Shane Gibrick
Courteous and very helpful thank you
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July 2025 by Michelle King
I have always found that the employees of UPS, both on the road and in the stores are friendly, knowledgeable and helpful.
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July 2025 by Jayne Chupka
Convenient locations, friendly and helpful staff.
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July 2025 by Re
The staff at this store is VERY FRIENDLY and helpful
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June 2025 by Sharen Garcia
BEWARE: Have been doing business with this location for years BUT NOT anymore. I just went to send back an iPhone which stated that the UPS store would pack. This location told me that I would have to pay for the packing and was very animated and rude when I questioned. Interesting enough the 2nd UPS store I went to had no problem packing and shipping at no cost to me - my new UPS store is on Village Center.
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May 2025 by Shannon G
I love this store. Fast and easy, nice employees.
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March 2025 by Patricia Shabel
I just had the best experience I’ve ever had at a UPS store! Mike was amazing and helped me to print some documents and wrap up my old cell phone to return to AT&T and did it all in about 5 minutes! I was rushing to get it done, and Mike was nice and calm and easy about it, which made the whole experience even better! Thank you, Mike!
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February 2025 by Leigh Merrill
Darryl was extremely helpful and the store was very busy at the time. He still took time to help everyone that was in the store
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December 2024 by Gheorghe Tapu
I have had a bad experience today at this UPS store. One of the employees refused to process a return to Amazon, claiming that the return label was issued for whole Foods store only.
I have shown to him on the Amazon's app that I've chosen the option UPS return...but he didn't agree and sent me to the Whole Foods.
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October 2024 by AK Davies MHS
Amazing customer Service. They always have a notary available and answer any questions. You may have amazing store.
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October 2024 by liz ortiz
At this UPS site, I have to bear the rudeness of personnel, not just one but 2. I am senior so I hope they have more patience for us, considering that they are in a commercial area adjacent to senior living community. The attitude, I don’t get their service for free. We pay. Be more pleasant
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August 2024 by Luis Roselli
The whole team especially Debra are so helpful to my small business. . And they are always " On it"
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July 2024 by Karen Louise Signorelli-Russo [Becker MS]
The service is spectacular in this store and everyone is so friendly every time I go in
Debora was amazing. I will always use this store for my services!!!