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March 2024 by Ari Polonsky
Very nice attendant
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February 2024 by Phil Pupanek
Very helpful and professional staff.Everyone is very courteous and always willing to help
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February 2024 by Amy Knox
Friendly staff/ great customer service. They made a long line move quickly and efficiently. Amari was very pleasant and handled my package with care.
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February 2024 by Tyson Moore
If you have an option if possible DO NOT go to this location unless you want to waste your time with people who have ZERO clue on anything in the store. I call ahead of time to ask basic questions like can I access/print something from your computers? Woman LIED and said yes. By the time i waste my time and resources getting over there its too late. Not only does the printer not magically work but then also there email/computers dont work when i try to email them the documents. Absolutely useless. Extremely unprofessional, first experience at a UPS store was definitely unforgettably terrible. Never again
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February 2024 by SD Trujillo
Super appreciate the customer service here. I think his name was Mike. Super friendly and professional.
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October 2023 by Gary Sandler
Nice people working there. I had to send a fax and they took care of it no problem.
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October 2023 by D. M.
This UPS store will not assume responsibilities for their mistakes and end up charging you for their negligence.I came to this UPS store on 09-20-2023 to send important documents to someone that needed it next day. As you can see on this receipt the name Rayna, assured me both prices for Next Day delivery (09-21-2023 Thursday) and for arrival at a later date which was not an option that I had asked for. I repeatedly told her -and asked repeatedly- that the documents were to arrive exactly next day from Wednesday 09-20-2023 toThursday 09-21-2023 for which she confirmed and charged me for. The documents never arrived next day as guaranteed by Rayna. . . It arrived today Monday 09-25-2023.I go in person to this same location on 09-25-2023 and spoke to another female employee who excused it as a simple new employee hire rookie mistakes… a mistake I financially paid for for their negligence is no excuse to give to a consumer who paid for services that was assured by your employee of UPS. A refund was denied claiming that they had no way to issue a refund unless through an online request form (for which I was also denied). If you do not know how a UPS runs then ask your fellow colleague or a simple honest reply “I do not know” would have been the appropriate alternative than charging someone right away. Do not assume to know and blatantly charge others for random services that were not asked of you. UPS do not be quick to pass the buck or wash your hands of any responsibilities either. It is dishonest and unacceptable to cheat consumers like this.
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October 2023 by Zak Evans
Horrible. Like horrible. Employees are great. Owners are greedy. Like charging $3.25 for an email print, to ship your package with UPS!!!!!! I’m happy that you feel ok stealing to use your services. Go to Office Depot and print it yourself for about 17 cents. Avoid these people, they will scam you.
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October 2023 by Sophie G
Today was my first time sending a package through this company, the guy who helped me was very kind and patient.He explained the process and costs to me well. I honestly couldn't see his name, but he was a tall, thin, dark-skinned boy. It was a pleasant experience ??
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October 2023 by Anita Craig
This UPS location is like my second home ?. The staff are not only professional, but caring & friendly. I always feel like I know each individual "personally". Thank you for the survey.
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October 2023 by Donald Klahre
This is the best UPS store in Las Vegas! It is always so well put together – – and the rock stars behind the counter make it the best!
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September 2023 by Kris Tate
Have been coming here for years and the service is outstanding! Debora with the red hair is always so helpful and patient with me!
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August 2023 by Marcus H
Do not come this store. Very bad customer service! Not recommend this store. Stay away.They’re going to Rob your. I ask them do you have any other choice they said no! We are only have the expense one. You going anywhere else is will be the same price.Be prepare if walk in this store. They will got you package shopping for expensive. Except AmazonReturn with your printed label. If not also will charge charge charge charge you!
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August 2023 by Racer & sk8r
Mike was very helpful and made the transaction very pleasant. I'll be using this place again in the future!
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July 2023 by Tracey G.
So I wrote a review about my package being lost and the UPS Store responded as if they wanted to help resolve the issue; however, they simply told me the company policy on claims. Indicating that UPS would only pay the amount I believed the package was valued at the time of the mailing. I have a receipt for the replacement of the package but that doesn't matter..Because they lost the package, I'm out of $200. I would never use UPS again. FedEx or US Postal Service here I come. It's a $200 lesson learned!