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April 2025 by Lorine Shannon
Maybe I have found all of the UPS drivers to be extra nice and professional here in Florida.
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March 2025 by Hilal Kavakderelioglu
DO NOT GO THERE!!! The employees here are stealing your packages. NEVER CHOOSE TO GO THERE!
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March 2025 by Nicole Hopgood
I came after they closed due to Apple Maps showing the wrong business hours. Although they were closed, Kamal was super helpful in reopening the store for me to pick up my package. Excellent customer service and saved me a second trip!
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January 2025 by Lina Silva
The woman attending on Jan 28/2025 at 2.45pm was very rude and refused to give me an estimate for my shipping. She didn't even mention the shipping estimate tool on the website. I think she also scammed me for the print. She asked me how many pages my document had and I said two, she said it was 3USD. Then I confirmed one of the pages was just information and I didn't need it, so I told her to just print the first page in black and white. She charged me 3 USD still for only one print and asked her why. She told me that one or two pages were the same price!! Ridiculous and unheard of. Go somewhere else...
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January 2025 by Kim Lewis
The employee tried to charge me $20 to send a one-page letter certified mail in the same state. Smh. Never going to this store again
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December 2024 by Dantheprofan
Very nice staff and excellent customer service, Recently shipped somethings to Washington for friends and they made it very quick and easy to get everything ready I would come back here again and recommend it to anyone in the area.
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November 2024 by Laura Marvel
Employees are so rude!! I’m sorry for inconveniencing you to do your job!
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September 2024 by J. J.
Seamless experience. Great staff and location. Easy in and out.
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June 2024 by J G
Cool store
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May 2024 by Kathlene Hines
Paid this store $80 to package my computer monitors/equipment on a Thursday. Was quoted an additional almost 600.00 for shipping to get it to Florida by Saturday, 500 something by Monday and 415.00 by Tuesday. I chose 142.00 by Wednesday. Yesterday I used the tracking# to track the pkg and it said it would be here Wednesday. Today I tracked it and now it says Friday. Called the store and when she tracked it, it said Friday so it's not Friday yet, why am I calling? Explained AGAIN I paid 142 in shipping to have it here by Wednesday! She says ground transport is not guaranteed! I paid 142 for a mayyyybe?? Nowhere on my receipt does it say it's not guaranteed. The woman on the phone wasn't kind at all, and wasn't listening to me. Now I have an entire week of missed work!!! Would not recommend this place and will never use them again! Employee 168694 is a problem for this store. Bad review after bad review. Certainly wish I would've gone ANYWHERE else with my $228.00
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May 2024 by Joey Rodriguez
Employee 303941 he's was very helpful gave me fast excellent service.
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January 2024 by Virginia Zambrano
I came in to the store to ship out 2 lamps, they ended up getting damaged. I contacted this store to get a claim started, and they were by far the rudest people I have ever dealt with. They weren’t willing to help me out, even though I shipped from THIS location. They told me it was “my issue and I had to deal with it on my own”. I am beyond disappointed on how I was treated by this UPS store.
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November 2023 by Just Marsh
Not necessarily politer, helpful or friendly so I stopped going there and I didn't want to leave a bad review but I keep getting emails to review them even after clicking "here" because I don't want these emails from them. Now maybe they'll finally take me off their email list.The one I have been going to is on Desert Inn and Durrango but now that the Vons is closing I guess I'l give these uptight, nu customer service having, jerk offs a chance again but it's more of the same attitude and nonsense like before I'll have to find another location... maybe closer to work or something.
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August 2023 by Anna Mandilaris
Every single time I go to this post office I have a terrible experience. I blame myself, because I have kept coming back, but this is the last time.The lady with the short hair (I don't know whether she is the owner, the manager, or a staff member, but I sincerely do not care) is not fit to work with customers. I have no idea how they can afford being so rude considering the amount of competition out there. You are not doing people a favor and you should be grateful every time someone walks in because without customers you would be out of business.Today I needed to print a shipping label. I emailed it to them and they printed it. I was charged $3. I just paid 2 dollars last week to print over 10 pages at the same store. You do the math. Then, I ask to purchase a box and this same lady comes out with a box which is bigger than what I need. I ask if she has a smaller box and she says no— I guess she assumes I have never been to another post office before and proceeds to tell me rudely that the size of the box does not matter. Then, she charges me $8 for it. Again, my fault, as I could have gotten a box from the Dollar Tree next door.Finally, she goes on to tell me that the shipment will take a few days. She cannot, as usual, tell me how long. As per the tracking number, they "have not received my package yet". What did she do with it? I guess I'll find out eventually.This is not about the money. This is about the fact that they think they can rob you blind while treating you like garbage in the process. This is not the first time this woman treats me poorly.I have news for you: There is a Post Office almost in every plaza now, dear.I will make sure to tell everyone I know how terrible the service is here so that they do not spend a dime in this place.
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July 2023 by Staci W.
I seldom mail things or use UPS for shipping stuff out, but I am here (Sahara / Fort Apache location) all the time for returns (mainly Amazon). Even though I am not a paying customer, I am always greeted in a friendly manner and my returns are handled efficiently and politely.
