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March 2024 by Andrew Yasgar
This UPS Location is THE WORST. Not only did they pack and destroy 4 packages that i couldn't stress enough that were fragile and needed extra packing, they no longer accept post office packages i dropped of 5 pieces and got scolded for it? Don't you work in tandem with the USPS? Plus they have 5 kids on staff standing around doing nothing as they tell me they can't accept the packages do yourself a favor and bring your business to another location. Terrible terrible customer service!
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February 2024 by C Todd
I wanted to take a moment to express my deepest gratitude to Luigi for his outstanding assistance. Luigi went above and beyond to help me, and his efforts truly made a significant difference in my day. His willingness to step up and provide an amazing solution not only saved me valuable time but also alleviated a great deal of stress.Luigi's exceptional professionalism and dedication to helping others are truly commendable. He not only provided a solution but did so with such efficiency and effectiveness that I couldn't help but be impressed. His expertise and willingness to assist are a testament to his commitment to excellent service.I greatly appreciate Luigi's support and the positive impact he had on my situation. It's people like him who make a real difference in the world, and I am incredibly grateful for his kindness and assistance. Thank you, Luigi, for your invaluable help and for being such a wonderful asset to your team.
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February 2024 by All Things Considered
Oh, bravo to the UPS Store for turning junk mail into a performance art piece! I recently had the pleasure of receiving a piece of exquisite junk mail, complete with the classy touch of having one of those coveted rent-a-mailbox addresses as the return address. Clearly, the UPS Store is on a mission to redefine the concept of "mailbox chic."Who needs personalized, meaningful correspondence when you can have a dazzling display of unsolicited advertisements and offers from companies you've never heard of, all with the air of sophistication provided by a UPS Store return address? It's like they've mastered the art of making you feel special while simultaneously bombarding you with unwanted nonsense.Forget about the joy of receiving a heartfelt letter or a thoughtful package; the UPS Store has brilliantly reinvented the mailbox experience by seamlessly blending it with the excitement of sorting through your recycling bin. I must say, their avant-garde approach to junk mail is truly groundbreaking.But let's not overlook the subtle genius of using a rent-a-mailbox for the return address. It's like a glamorous disguise for junk mail, attempting to trick you into thinking you're receiving something important or exclusive. Bravo, UPS Store, for turning the mundane act of sorting through mail into a thrilling game of "What Unnecessary Offer Will I Get Today?"In conclusion, if you're looking for an unconventional mailbox experience that combines the thrill of unwanted advertisements with the allure of a rent-a-mailbox return address, the UPS Store has you covered. Just be prepared for the sheer sophistication of their junk mail masterpiece – it's a real game-changer.
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January 2024 by alex mendia
Amazing speed and service thank you guys a ton! Xiang your awesome I look forward to my next visit ?
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January 2024 by Viet Dinh
This one of the worst UPS store I have visited in years. Staffs were joking around and unaccommodating to a simple return.They overcharged for any label print job and tape. One of the staff asked me either take my packages home or buy the tape from them. Like they don’t give a damn about their customer service, either “spend money or leave attitude”. And the best part, it happened to me twice.I won’t go back to this location. The rude staffs and bad customer service put a stain on UPS name.
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January 2024 by Cody Ehh
The lady was like an Amazon Return ninja! Went through 4 people in like a minute.
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January 2024 by Jonathan O'Donnell
Always a great experience. Fast and professional customer service
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January 2024 by Trey Donato
I mainly just come here to do amazon returns but the people who work here are so nice and friendly. Every time I come in I am greeted with a smile and a friendly attitude. There is one guy named George who usually takes care of me, and is always happy to help.
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December 2023 by Cora Colucci
I Mail Most of My Packages there for My Family and I have never had a problem
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December 2023 by Tony Farias
They honestly have excellent customer service. The staff will go above, and beyond for their customers.
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November 2023 by T
The girl who works there tonight has really bad attitude. I was confused with the shipping label and she has absolutely no customer service and gave me attitude while I was looking for answers. The worst the location ever.
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October 2023 by jonah magnoni
This is a UPS store they don’t even have UPS boxes they force you to buy one scammers UPS provides free boxes
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August 2023 by John Kim
Got helped by George today. Excellent service as always. In fact, this store and the entire staff are fantastic. I've been shipping with them for years and they're simply the best to work with. Fast, professional, and courteous. 10/10.
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August 2023 by John K.
I've been using UPS to ship my packages for years. And I've been to a lot of UPS stores in Vegas and other states. This store is hands down the most consistently excellent out of all of them.I walk in, get greeted right away, they scan my package and hand me my receipt, then I'm out the door. Most days, I'm in and out of there in under a minute. What more could you ask for?One time I got there during a lunch rush with the line going out the door. It was one of those lines where if you were at any other UPS store or any store for that matter, you'd be waiting 30 minutes. To my surprise, the awesome staff here went all hands on deck, opening three or four registers to get through the queue quickly. I had walked in to a jam-packed store and within 5 minutes or so, I was taken care of and the line had dwindled down to about two or three people behind me. I was super impressed.I don't leave a lot of reviews, but this store deserves it. 5 stars all day.
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July 2023 by Bhavesh S.
My wife made an appointment here for notary a few days ago for 5pm. We drove there, I waited inside the car and my wife went inside. The employee working there told her she doesn't see her appointment and the person who does notary has left and added that my wife could have just walked. This does not make any sense, that person is still not there if my wife would have walked in. What is the point of making an appointment when they can't honor it? No courtesy phone, not even an apology in person. Is this the kind of service you want to offer when there are literally so many UPS stores in the neighborhood? What a sheer waste of time. We drove back and got notary done from a different UPS store close by next day. We use UPS alot for notary, shipping our amazon packages and more, we are not going to use this location again.
