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August 2025 by Chloe Vidal
Every employee has the best customer service!! I truly love going to this location, they are all so nice.
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August 2025 by Bill Davis
Very happy using the UPS Store for my Amazon returns.
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July 2025 by Tamika Jaskiewicz
I usually don’t ever do surveys but the process of returning; how easy it is and uncomplicated I love it. I also really appreciate the welcome ness of Brooke. She’s very friendly and always helpful. The only one that makes me feel welcomed
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June 2025 by James Carpenter
Megan was very friendly and assisted me with the many things I needed to complete. She also knew how to use the big printer.
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June 2025 by Deborah Ballard-Reisch
The agent who helped me was friendly, fast, efficient, and knowledgeable. She greeted me when I came through the door and thanked me for my business asking if there was anything else you could help me with. Exactly what you would want in a UPS store.
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May 2025 by Joshua Benson
If I could give zero stars, I definitely would. Paid $55 so ship a package, and they lost it. Can’t even do what they are paid to do. Package was being sent to North Carolina. The package didn’t even make it out of Las Vegas and says delivered to “dock.” That was almost three weeks ago. Surprisingly(not really) they were absolutely useless when I talked to the store about and also when I called customer service. Highly advise using another facility to ship items.
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March 2025 by LAZ Investigative Services LLC
Customer service from all store employees as Conner, Megan, Amber, and Nicole. Very customer service friendly and all go out of their way to help customers they all worked very well together
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March 2025 by Rev Reve
Conner and Karen were so nice and helpful. Very fast and Friendly. Conner helped with a heavy package and carried it in the store Thank You
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March 2025 by Timothy Bryant
Great store.
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March 2025 by DebraAnn Valdez
Meagan provided the best customer service that I have experienced in a long time.
It was a windy day, one of my packages flew away. When I came through the door there were two other customers at the counter. Meagan was busy, but called me to another register. I was frustrated with trying to send the label to her email address. She was attentive and proactive in asking if she could help me send it. She took my phone and handled everything.
I was embarrassed that I was so slow, clumsy, and on the verge of tears. I think she could tell I was having a bad day and rescued me.
I am so grateful. Good customer service isn't the norm... but it's alive here.
God bless her, I needed help and she stepped up.
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February 2025 by Joseph Gerard
Even though the gentleman helping me was very busy, he made me feel like I was his sole customer!
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February 2025 by vince strattan
Excellent professional service
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January 2025 by Dulce Vargas
UPS store lost my package with important documents and is doing absolutely nothing to help me find my lost envelope!!
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January 2025 by Vatsal Patel
Charged me $2.22 for reprinting shipping barcode. The one I had stuck on it was for some reason not working with their scanner.
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December 2024 by Keith Nelson
Friendly and attentive counter attendants.
