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September 2025 by Maria Nesparos
I had high value item(s) I purchased and did a return via UPS (this location). I waited two weeks and found out what was returned to Amazon was not the actual item I dropped off to this UPS. Right in my face, the UPS employee took my item out the original bag it came in and placed it in a clear bag. SMH… Now I’m out hundreds of dollars because either the employee or driver swapped it out for something else!
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September 2025 by Henry Eisler
The sales associate worked for 45 minutes to ship a simple, small package internationally and then said it “wasn’t possible” without consulting her colleagues or asking for help.
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September 2024 by Deb Schiavi
Great friendly , fast service. Clara was very helpful and super nice.
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July 2024 by Micah Kritzman
Came for a passport photo and assistents they can't do it at this store. Really??? You have a placard on the countertop advertising passport photos. #UPSFAILURE
Updated 7/1/24
To the owner, I was there on a Saturday at 1:30 pm 2 weekends ago, and nobody could fulfill the Passport Photo service. That is well with your passport hours.
Your staff said nobody had the app installed on their phone.
I did come back the past weekend and got my paper photos done.
I upgraded to a 2 star. It would have been 3 star except the owners' response solidifies that their staff was not prepared to take passport photos during passport photo hours.
$18.41 for 2 tiny printed photos is expensive and clearly a very high profit item for you. You should be doing these 7 days a week!!
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June 2024 by John Norris
Irving was fantastic. He helped me with 3 packages in a very professional manner. Customer service like his will ensure I come back to this location.
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June 2024 by Rebecca Gowing
We decided to use UPS after porch pirates got us. This location is pretty busy but we are always treated well! And I prefer that to having packages stolen! Customer service is great!
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June 2024 by Heather
Typical ups store, no issues
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June 2024 by Kevin Joseph
Fantastic people, I wonder what I would do without this store. I thank every one of the workers who work here, you deserve a round of a applause, and a raise ??❤️ You're all doing a fantastic job
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June 2024 by Jeff Douglass
Chronically understaffed
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February 2024 by Michael’s Dojo
Very friendly staff
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January 2024 by Lo LEE
People are RUDE here, including the staff and customer! I made an online notary service appointment today and came here on time. After waiting for another 15 mins, I was asked by one staff if I was the next customer. They thought I did not wait in line. Where is the line?? Nobody was waiting for the notary service except me! Obviously the staff was not attentive. I felt so annoyed! I also met a very rude customer here. Anyway, I had a very bad experience in this store and won't come back.
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January 2024 by G Man
I've been going here for about 2 years. It's always understaffed and there is always a wait. The people tend to be friendly, but they need another person there all the time as there's just too much demand at this location.
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December 2023 by Gil Martinez
Nice employees, clean atmosphere, polite employees.
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December 2023 by Crisanta Zamudio
Wonderful customer service from Jay at the counter! I made a mistake and had the wrong label for a return package, and he was kind enough to assist me in correcting it, all in less than two minutes! Very friendly and professional!
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December 2023 by britt nicole
Caught an attitude towards me due to her own mistake - rudely that I need to tell her if it’s a drop off or return when the first thing out of my mouth was “I need to drop this off” Package already had label ready to ship (the label she needed to scan) - ridiculous , not to mention she only greeted me after one of her coworkers said be right with you as she was helping someone alreadyHow great to have your mood killed for what should of been a 2 second drop off
