-
August 2025 by Geoffrey Gordon
Have been banking here for some time. I really enjoy dealing with the team here. Whether it is a simple matter or something that requires more attention the team here always give it there all. Everyone from Josh to Eric and Noel they are always top notch and always make you feel like nothing is too much.
-
November 2024 by Mart Mes
Very friendly staff.
-
October 2024 by Matthew B Beare
Nice and clean bank. Friendly cashiers.
-
October 2024 by steve eichberger
Sergio was fantastic, helped me with a very detailed transaction. Friendly, knowledgeable and made some good suggestions. Excellent service
-
October 2023 by Michelle Kellogg
Very knowledgeable, kind, and helpful!
-
September 2023 by Reza Mashayekhi
"WARNING: My 91-year old brother, KA's account at U.S. Bank was hacked to the tune of about $84,000. U.S. Bank has over the past year piecemeal refunded $50,000+-, whereas according to U.S. Bank's own literature they should have refunded the full amount within 45 days. Apparently there is no fraud prevention software in place and customer service actually insisted that I use snail mail to contact them. We've filed all the required forms and after nearly a year of attempts to get the rest of his money back, U.S. Bank is just stonewalling us.
-
August 2023 by Allison Arvey
For over 6 months I had attempted to make a change to my online banking. In the last 2 months I had visited 3 different branches for assistance. Some multiple times. All said they had fixed my problem; all were wrong. I finally made it back to this branch (my old home banking location) and Jezzica went well above and beyond. She called the online team in front of me and ensured the proper changes would be made within 5 business days. Sure enough today my problem is fixed and I once again have access to the app. The customer service at this branch has always been amazing and Jezzica reminded me of why it should be the only branch I go to.
-
July 2023 by Marvin B.
As long as this staff does not get paid for performance they will have a job for life!
-
June 2023 by Toni Ilich
Ashley Albrittan, was courteous, knowledgeable, and most helpful!
-
June 2023 by Karen Freemon
I think this isn't an actual bank. Two people at desks opening new accounts and guy at counter helping someone on the phone with multiple calls working on someone's credit card and accounts. Been here waiting and watching for 15 minutes. Video upon request.
-
December 2021 by Annmarie Kent
Absolutely horrible customer service! Today I entered the branch and stood for 12 minutes while two male tellers completely ignored me. They were not waiting on other clients and there was no one else in line. They both looked up several times but neither of them even acknowledged my presence. It's time for my family and I to take our business where we will be valued!
-
October 2021 by jevon hicks
I have been a long term US Bank customer for 10 years now relocating from California to this location has really been a horrible experience, when I walk in I'm never greeted, It's a huge problem for any business that works with the public, Find a different branch to do business with because this location feels so entitled to our business they don't have to speak to their customers who have been long term with them, And the rudest girls name is Gabby, steer clear from her and her bad attitude.
-
July 2021 by Philip Correia
I’ve banked here since the first brick was put down. I was proud to call this my home bank. I’ve owned 3 homes up here, raised 5 kids and used to love the staff, but for the last 4 years the service is down right horrible. Two tellers friendly, others disrespectful. Branch Mgr is hardly out of his office to relate to his community and not friendly. I’ve tried to borrow $12k twice and $10 in my checking. They love your money but won’t give you any.
-
May 2021 by Cathy davis
Ashley offers the best customer service! She answered all my questions about using the US Bank app with precision and skill and kindness. Take note supervisorsCathy
-
October 2020 by Devin F.
Would've never been able to set my account up w/o Carlie & Sophie. I walked in with no knowledge of banking and now I'm ready to open one.
