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March 2024 by Benjamin K.
This Smith's has what you need when you need it. The store is well stocked and clean. The food selection is varied and fresh. They have organic items if that suites you. There are several self check out areas, but you can also go to a cashier who is always friendly. It's very convenient shopping here.
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February 2024 by Adam ..
This place has turned into a center for violence. Shootings. Fight breaking out in center. They need to get roving police or cameras to keep the trouble makers out. Last week alone there was a shooting and 2 big fights that broke out.
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January 2024 by Andre E.
So, by all accounts, this smith is as good as any other I have been to in the Las Vegas proper area. However, since I work in food service I found something very disturbing to me last night when the wife and I went to pick up a couple of items. I am not sure when they got their frozen items delivered but there were at least 5 pallets of frozen items sitting on the sales floor and no one was stocking them. I touched several of the boxes and most of them were warm which means some of the food had gone bad or at the very least I wouldn't trust to eat. Frozen and Deli food should be stocked or stored at least 40 minutes after they have been delivered. I am not an expert on this matter but I am sure all of the frozen items I had seen had been out on the sales floor for at least a couple of hours. If you buy frozen food or deli food from this location make sure to inquire with the management staff about how they store and stock their product before you buy it. Eat, Drink, and Be, Merry my Friends!!!
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January 2024 by A P.
I purchase a gift card and same day try to use it and it was block, due to some type of fraudulent number. Doesn't make senses why would a brand new gift card do that. I talk to manager sierra and she just gave me a paper with a number and said call them and they will help you. So basically they said we sell bad gift cards and you are in your own... Shame on you Smith.
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November 2023 by Tommy J.
At home in Reno, I always shop at Smith's for the best deals around. So naturally, when I needed to shop for groceries, this was the nearest Smith's. I was not disappointed. Actually, this supermarket actually had bigger departments, like produce and meat departments. Way bigger than the one I use in Reno. Great prices, of course difficult to find items because the layout is not the same. Also, difficult to find help to locate items. But all in all a good experience. We did self check out, and it accepts Apple Pay so you don't have to worry about carrying your wallet. Didn't really have any interactions with the workers. Other than that, still my go to place for groceries.
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June 2023 by Carol M.
They are so awesome here! Pickup is quick and saves a lot of money over Albertsons! Letty has great customer service!
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June 2023 by Marie M.
Love the pickup service here, it's so simple and quick! Ryan is always awesome, courteous and kind.
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May 2023 by Bobby P.
This place would be 5 stars if it wasn't for the deli. The store is always clean and stocked plus the bonus of having the gas station right out side is money. The deli is never a good experience doesn't matter how thin you ask for things to be sliced they always cut it into slabs, give you the wrong type of meat. Today is the last time. Ask for 1.5# of ham they gave me turkey. I went back and asked if they could change it to ham and he did but he only gave me a pound. It's not a difficult job I did it when I was in HS. The laziness is just on a whole other level. I'm just going to have to go to the Flamingo store.
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April 2023 by K F.
Smith's Oh Smith's... A grocery store that has general items and not many exotic items. Looking for capers, hot mustards, and flavorful spices... this is not your store. I hoped to find a fun spice to add to an old family recipe. I searched and searched with no luck. I asked for assistance at the self-checkout where two employees were. Neither of them would give any assistance... after asking for help the clerks finally found another employee who walked me back over to the spices where I had been several times. The employee gave a cavalier glance at the shelf and responded with "Good Luck" in a tone that would send you the message of "too bad so sad" down your spine. The employee walked off with no other suggestions. I found another employee walking in an aisle over. Lucas, well you were awesome. You took time, you looked, and you found one item and another out of stock. WOW! customer service lives. I wanted to recognize Lucas with the manager. The manager was another unhelpful person suggesting they don't do anything at that store and that I should use the receipt for a non-existent survey. Really...... Well, Lucas is the employee your store's customer level should strive for. So here I am in public recognition of LUCAS! Way to go!
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March 2023 by S R.
Tropicana and Hualapai Pharmacy employees don't seem to like their job. Not friendly. Not readily willing to go the extra mile in customer service.
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January 2023 by Cindy A.
Very clean compared to many other locations - super friendly workers and big parking lot - the grocery is always fresh and fully stocked. Great neighborhood choice! : )
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December 2022 by George R.
I would have to leave a one star review for a store that I go to all the time, but unfortunately I do. In this case, I had a technical issue for some reason the self check out didn't want to use the digital coupon. And all the attendant had to do was fix it. Instead, I get a lecture about how I have two different accounts with Kroger. And somehow, this is all my fault, because the coupons scanned to the wrong account. And instead of helping me fix the problem, the young lady tells me well... you can figure it out. I'm stupid of course! I don't know why people have an absence of tact. Oh, I canceled my transaction, and I will go to another store. She said, I am sorry "you" feel that way. Always love that phrase. But, it's the day after Christmas, back to normal let's not be cheery. Blah...
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December 2022 by Ernie C.
I love those Smithers fuel points! If you aren't using them you are missing out. They really add up and make a difference unlike the Albertsons and chevron point. I don't seem to ever see any benefits from those. But the smiths points are the way to go!!
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December 2022 by Sheri C.
Smith's is a great store. Clean, organized, can find things and shelves are stocked. Gas prices here are less than many other places, too.
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September 2022 by Bridgette A.
Our server Manuela was amazing! Please give her our kudos! She deserves either a raise or higher up position. The food was great and the atmosphere was fun!!!