-
December 2023 by Holnes J.
Friendly customer service. Warm atmosphere. Clean store with ample parking. Friendly patient attitudes. Easy payment systems.
-
December 2023 by Charles H.
I's the first person to arrive at the shop in the morning for smog check, but was told their equipment wasn't ready and I need to wait for 30 minutes. About 15 minutes later my service was done and I'd told the service was on the house because they asked me to wait.It's a classy outfit that is very conscious about "Customer First" services.
-
December 2023 by Susan E.
Great place for all kinds of things and a go to for smog always! Good quick service and close to home!
-
November 2023 by Cindy B.
Chevy and Janet and all the mechanics at USA Auto service, on Fort Apache are absolute live savers! After getting insane estimate from Honda West, for a replacement Catalytic Converter (over $7,000), I stopped by USA Auto service. Janet was wonderful and very helpful, all options, for payment. She was fast, knowledgeable, understanding, and provided BEYOND amazing customer service. Janet is an absolute gem! Chevy was truly LIFE SAVER! Chevy immediately assessed, the issues with the check Engine light, address the issues with the Catalytic Converter, found a replace one, got completed the replacement of the converter, all under 2/1/2 hours! And at a fraction of the price, that I was quoted at Honda! Like literally less then quarter of the price. Thank you Janet, Chevy, and all the mechanics (I m sorry if I didn't get their names), you truly SAVED my car. You earned a new customer for LIFE! And I look forward, to coming back to you guys and gals, for all of my future automotive needs! Thank you, thank you, thank you!!!!!
-
November 2023 by Caryn B.
They arw always so prompt and courteous. Go for the smog check and they also will let you know if your car needs any service.
-
November 2023 by David Meagher
Finding a good mechanic is hard. Today this place has restored a bit of confidence to me. My mechanic Chevy, was very well spoken and took the time to show me the issues of my car. The front of staff was also very helpful. Highly recommend.
-
November 2023 by Vic216
On May 11, 2023, I went to this location to get an emission check for NVDMV. I was not aware that my 2021 Hyundai was not required to have an emission test for renewal, but they told me that I required one. Of course, the next day, I was told by DMV staff that I was required to do the emission test until next year.My problem with them lying to me is that the certificate only cost me $10. but if I had needed any work, how do you trust a business that does the wrong thing for $10.00 and takes advantage of someone's ignorance?Service: Auto emissions testing
-
October 2023 by Valencia Barnes
I went in for a smog test close to closing time. There were others ahead of me and I thought I would be turned away. Super fast and friendly customer service! This will be the only place I go for my smog test!
-
October 2023 by Chi D.
Excellent price for a smog. I was there for maybe 15 min at most. I didn't realize the yelp check in was only a $1-2 discount, but the person up front took the time to apply it anyway, even though I asked about it after she had the paperwork printed out.
-
October 2023 by Islander GirLE L.
I currently don't have any garage space so I had to take my car here for its last oil change before I put it in storage a couple months ago. Checked in on my car and I see oil all over under it, was able to lift the car and see that they had over tightened my oil plug. I took my car in for a simple maintenance, but they broke it instead. Ask yourselves, why would you take your car here if they can't even do a simple oil change properly?
-
September 2023 by vegas mike
Went in for a $10 oil change girl asked 5w30 said no car takes 10w30 asked if I wanted synthetic oil said no regular. Never said extra charge if not 5w30. They put synthetic oil in and charged me $60 what a rip off came here to save money NEVER again
-
September 2023 by Living Lucky
Don’t go to this shop because they overpriced on all repairs and the only cheap thing is the smog check. They will scam you without a doubt it happened to me don’t let it happened to you !
-
July 2023 by Kimberly D.
Needed to get a smog check to register (DMV) a car here in Las Vegas and it requires a smog check. The smog check wasn't immediately due but I decided to get it done so I took out my phone and busted open my yelp app and after a quick search the first place to pop up was USA Auto. This shop is located off of Ft Apache. Pulling into the parking lot you may think you are at the wrong place - you are not you just have to go all the way to the back of lot and the are located on the far left. Upon entering I was nicely greeted. I explained I needed to get a smog check and the nice lady said they'd be able to take my car in a few minutes. I took a seat in the nice cool waiting room (boy was it HOT) and helped myself to a cup of nice cold water that they have in the office waiting room. Waiting room was tidy and comfy as well. My smog check took about 5-10 minutes - no line and they are fast! As I went to pay, the clerk had an issue with the printer, for some reason it wasn't printing. After about 3 minutes of waiting for the uncooperative printer, a gentleman entered the office and told me that my smog check "is on the house" and I don't have to pay! He then explained that their printer has been temperamental all day and he didn't want me to have to wait. I thought that was very nice of them - I wasn't looking for a discount or anything and I felt him approaching me before I got impatient (who knows how long it would of took) was great customer service and he went beyond my expectations. I just moved here so establishing connections and building relationships with businesses is important to me - I think I found a tire and smog check place for me when needed in future!
-
July 2023 by Lluvia Cortez
READ THIS!!!!ZERO STARS! They are liars and do not tell you the truth. They say things are broken when they are not, just to overcharge you. They said my cooling fans were broken when I knew they weren’t. I came home to test them and they did work. I’m warning you, they WILL lie.
-
July 2023 by Melissa S.
Affordable & efficient. I went there on a Thursday afternoon for my smog check. They were quite busy but I don't think it took more than an hour. I showed them the Yelp coupon and they honored it! What a steal!The waiting area inside is small (I believe there is only about 4 chairs) so if its busy, you might have to wait outside as it does get crowded inside. Will definitely be going back for my yearly smog check.
