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March 2024 by Suzie Chiles
Mike, the supervisor there, assisted me today and went above and beyond.I had accidentally written the wrong address on a package so it wasn’t delivered on time. I contacted the sender and also usps trying to intercept it from being returned to the sender. I chose to receive a call from usps regarding my issue, within minutes I got a call from Mike telling me he got the message and grabbed my package just before it went to returns. He told me I could pick it up or it would be delivered on Monday. I couldn’t pick it up before close so I said Monday was fine. He said he might be able to have it delivered today. He called me a few hours later and confirmed with me it will be delivered today!! I am ecstatic! Best customer service I’ve received in a very long time, especially from a delivery service. Thank you thank you Mike! I hope you get a big raise and promotion!
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January 2024 by Marian Hughes
They have always been very helpful and excellent for us customers ? ? ? ? ????✌️??⬛???
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December 2023 by Conglomerate Martin
Horrible customer service!! Really unprofessional staff!!
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November 2023 by Chris M.
Walked in and wasn't busy. 2 people in the pick-up line and no one in the window line. Postal Clerk stopped what he was doing & promptly assisted me. Wasn't the most personable, but handled my transaction efficiently. This was one of the smoothest visits to the P.O. for me. Quick and simple.
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October 2023 by samuel perez-mendez
Kay or Kai whatever the Asian woman working there was very unfriendly, stayed still like a statue. Horrible customer service.Don’t even go to this location. This is why I hope technology takes over one day and this places stop existing.
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August 2023 by Daniel Moore
My Mail Lady Stephanie went above and beyond & found my package thanks so much Steph
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August 2023 by Jane DeHoyos
Love their app amazing customer service all time
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April 2023 by Aiyana W.
I would give this location a zero if I could. The lady charged me for tape when I needed to tape my return label since I didn't know where the label was suppose to go. She gave the lady in front of me free tape so I don't know why I had to be charged for two pieces of tape. Very unhelpful staff and rude. Go to another location.
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March 2023 by Morgan M.
update your phone number or are you intentionally making your customers lives difficult
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January 2023 by Anna B.
If there were negative stars to give this specific location would get it. They hold your mail and when you come to pick it up they can't find anything
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January 2023 by Luis Batista
Kiosk works but doors are locked. Don't waste your time coming here.
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January 2023 by Chanté B.
This location is super slow huge line waited closeTo 15 minutes in line. One cashier and they have to go over their whole spiel about liquids and fragile blah, blah, blah. With knowing that why not have more people working. I don't have time to waste hanging out at the post office when people are smelling really bad and standing so close like they want a piggy back ride. No!! I wanna be in and out drop off my mail and go on with my day.
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December 2022 by Robert Jones
90% of my packages look like this! I don’t understand why you have to create such damage! Usps us the worst but fedex is running a close 2nd. At least usps give you your damaged package. Fedhex hides it. And the did not pay my $500 insurance.
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December 2022 by Joshua Lemack
Got notification that my package was not delivered to my house. But was available for pick up in morning. Drove to post office in afternoon and was told my package was still on the truck and hadn't returned yet. No explanation on why package couldn't be delivered. Have no idea when or if they will try to redeliver package or if I need to come back another day and attempt to pick it up again.
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October 2022 by Rob G.
I'm noticing lately that their lobby is starting to be closed and locked up. I can understand the retail part, as it closes at 5, but the rest? How will anyone get their mail outside of businesss hours? I just wanna use the kiosk, but, no can do. Nothing is posted about the place being locked up completely. I wonder if anyone else has had an issue with this.
