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March 2024 by Viktor
Terrible customer service. Rude, pushy employees especially, the heavy set black guy that typically works in the middle booth. He's always yelling at customers and embarrassing himself and others! Always long lines meanwhile, they take their sweet time to purposely make it slower than necessary. Employees are lazy and don't know how to properly or respectfully conduct themselves with the public. They all need retraining or be terminated!
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December 2023 by Zenon Skyy
Please fix your marquee already. It’s been destroyed for quite awhile now. And maybe your carriers can actually report the graffitied mailboxes in the general Spring Valley area and have them painted to look new again.
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December 2023 by JanJan Slays
Avoid this location if you can by all means. I had to argue with a prejudice employee who wanted me to wait longer after already waiting in line. The customer service here is disappointing as we all have problems & we come here to handle business not to get mistreated by unhappy employees. Corporate needs to step up!
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October 2023 by Johnny Spratt
Worst post office ever they forwarded my package to somewhere and nobody can tell me where I've call several times throughout a couple days and they don't answer idk if they need to be trained better or if everyone needs to be fired and they start over but this post office sucks
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October 2023 by 6205 ENT
The manager John is super helpful every single time a true definition of customer service is still alive in 2023 thanks once again
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October 2023 by Theo Tzantarmas
If there was a none star score I would choose that . Welcome to a Third World country customer service. The employees behind the counter are the rudest that I have ever met in a public office and treating the customers with disrespect , poor customer service and poor communication skills.Is really a horrifying and unpleasant experience .Employees at the package area are not included they are doing a decent job.
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July 2023 by Sworly Worley
Ever since our prior mail carrier either left or retired from this mailing zone, we've experienced nothing but frustration. Late/deferred deliveries, missing items, consistently having to deal with letters/packages in our family's name being sent back because "it didn't match the names on the box card" (they do, they're just too lazy or have no reading comprehension). Today, I was awaiting a package needed for my job, and of course, they dropped the ball once again. Nobody answers the phones, either, so I guess I just have to deal with being chewed out because people in this city have no work ethic.
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July 2023 by Bao Sprite
I have a tracking number saying my package is at this location. But the agent told me come next day morning at 8:30, This is the worst service I have ever experienced. My package was hold at this place for more than weeks.
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June 2023 by Natalie's Vegas Transport
No privacy at all. Cashier doesn't demonstrate politeness. Yelling the commands to the customers. Very slow, the line is very long. Other place near serene Ave is a lot better in terms of the customer service care.
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June 2023 by Ethen P.
The lady who sits at the far left desk on the customer service counter will be sure to give you looks, an attitude, and a helpless expression every time you ask her a BASIC question that she should know as an employee. Be sure to avoid that part of the desk and get help from someone else.
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May 2023 by Alden Narhi
The employees steal from boxes and cut the tape and reseal them.It’s a federal crime yes, but it still happens and they always get away with it
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May 2023 by Alex Lim
Had a pleasant time at this location Tuesday (05/02). I had received a little notice in my mail after some time of not checking my mail box. I had to go in to this location to resume my normal delivery of mail. I was literally there for no more than 5 mins and the person, Mike was extremely helpful and assisted me right away. Thank you, Mike! You are awesome.
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April 2023 by Nat Crew
This place definitely needs new employees. The current ones are rude, specifically the Veteran guy and the short hair lady. Refresh this place! People deserve customer service! Not even a star rating is worth this Post Office
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April 2023 by JR F.
Post office wasn't even open during posted hours. Sign said they were short staff - super inconvenient.
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March 2023 by Michael Shirinyan
Where do I start? Horrible customer service. They don’t resolve the issue. The just rearrange the problem. I paid them for a service and they couldn’t even do their part. To top it all off they couldn’t even make an exception for a refund. I went online to get a refund and i wasn’t even able to. Don’t come here.
