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March 2024 by Carmen R
This post office is a joke. Jessica has the ugliest attitude it was such a burden for her to look for a package. Kay the supervisor isn’t any better. She didn’t bother to look for my package and told me to wait for it to say it arrived back at the post office when I checked it had actually arrived when I was waiting at the post office but she didn’t bother to look she had assumed so I had to drive back to the post office and no one knows where my package is. It shouldn’t be this difficult to do your job and if you are miserable at your job find one you enjoy. Both of you are a mess with nasty attitudes.
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March 2024 by Mariana G.Ilieva
Is take soo long to resieve letter or package, today is 03/01 , 10.10 am andwe are 6 people waiting on line , finallyafter 15 min somebody show up.On the counter 4 people doing nothingbecause they are not busy at the moment .
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February 2024 by Ilya “Eli” Evgrashin
Can’t reach by phone and automated system is not user friendly. Please improve.
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December 2023 by SK
I have live in Spring Valley for 36 years in the same house. And this Post Office use to be great but not no more I have to drive to the Main Post Office. I had to go today (10-16-2023) at 7:00 pm and there are NO lights in the parking lot. They have not worked for months and I have went in there and complained several times but it still does not do any good and NO lights. It's sad that they don't care about their customer safety.
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December 2023 by Полина Сиренко
Definitely worse PS in the town!!Stephen is so rude!! I hope he will quit his job and find something what he likes, something where he don’t need to communicate with people, so he wouldn’t bring his negativityto anyone!!
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December 2023 by Lacie Richko
I just have to say Kay the employee who works at this location is amazing! I live out of state and she went through so much trouble to find my package and called me back to let me know it was being sent to the right place ! She is absolutely amazing and should be recognized for her work! Especially during this crazy holiday season to go out of her way for an over the phone issue !
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November 2023 by B L
Big yikes... line out the door. Asked for the supervisor, and she said there were only 2 people to work the window (8 stations available). No other staff available?When asked if the supervisor knew how to work a window, the supervisor refused to jump in and help her staff, who was overwhelmed.Terrible experience with USPS.
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October 2023 by Susan Kirkpatrick
I have live in Spring Valley for 36 years in the same house. And this Post Office use to be great but not no more I have to drive to the Main Post Office. I had to go today (10-16-2023) at 7:00 pm and there are NO lights in the parking lot. They have not worked for months and I have went in there and complained several times but it still does not do any good and NO lights. It's sad that they don't care about their customer safety.
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October 2023 by sidra
This place needs new customers service representative. Current ones just hate working, are rude and don't care over all. Why even hire these people.
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October 2023 by NAFU LEE
I’d like to share my good experience about this post office’s employee @Spring Mtn Branch, Las Vegas. NV 89146. Ms Mina not only solved our mailbox key’s problem. But also has the best working attitude and kind manner. We greatly appreciate her professional conducts for the public.
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October 2023 by Michaela Jordan
ASHLY and JESSICA are extremely unfriendly and display an attitude of irritation instead of trying to be a helping hand with customers. In the future they can both benefit from communication and customer service training, as well as basic manners. Maybe with proper training, these girls won’t appear to be so miserable.
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October 2023 by All Things Considered
This is the best post office in the area. It's never crowded and I rarely have to wait in line.
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September 2023 by USA COFFEE & T
Stephen is very rude the way he speaks to customers is not appropriate. He needs to not to be rude!!!! I do not treat anyone like the way he spoke to me nor my customers!
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June 2023 by james miller
I use this location all the time! The ladies are helpful with all your shipping needs.
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May 2023 by David C.
These guys had the nerve to say they refuse to double park in order to deliver mail. Problem is our neighborhood has a lot of vehicles. We are all legally parked and the real problem is the postman is too lazy to park 15 ft away , in front of the one neighbor that doesn't have a lot of vehicles and walk up to deliver the mail. We pay taxes here like everyone else and we are not getting good value from a federal service.
