-
February 2025 by Charlene Doelle
Took 3 hours
-
January 2025 by Russell Shelton
Placed an online order with this store as pickup. Got the email that said my order was ready to pick up. Came to the store for what should have been a 2 minute encounter to pick up my order and instead I’m still here 30 minutes later waiting for them to figure out their system. This is so painful. For context I was the only one in the store and they weren’t busy (even tho it was the day before Christmas Eve) it seemed like the issue was with their system or possibly the employees lack of knowledge in the system.
-
December 2024 by Wade Chalstrom
The people at this location were fine. But I was checking online to see what the hours were as I was having problems with my phone. It said 9pm. So I drove over and found out that they closed at 6pm. Might have someone match up the online information with the actual business hours for better customer service going forward. Thanks
-
October 2024 by Dennis Battaglia
Rude employee towards a senior woman. Should be ashamed of yourself
-
June 2024 by T Shasteen
The 2 employees there were super helpful! They should get raises!
-
May 2024 by Judee Guay
Ryan is amazing!! My phone was totally messing up. I couldn't get or receive texts, I had no wi-fi, I was unable to make phone calls out or get them in and Ryan spent almost 2 hours on my phone trying to troubleshoot it and realize that it was a technical problem within the phone. He advised me to call to get to get my insurance replacement which was done. When I receive the new phone I was still unable to transfer everything, due to the fact that I didn't have the Wi-Fi and the other phone was still acting up. Ryan took the time to transfer all the information, show me what I needed to do to navigate around my phone, and was so helpful, so patient, and is a total asset to your company. You need more Ryan's working for Verizon. Thank you Ryan for everything you do and how kind you are and patient you are with navigating through all of the problems that I had. I really appreciate you!
-
May 2024 by Derrick M
Miguel was a great experience
-
May 2024 by Dale M
Ryan was great for being by himself.
-
March 2024 by Kasey Kons
It was so nice working with Dwayne at this location. He was thorough, efficient all while having a positive attitude. A breath of fresh air based on my prior phone store experience's.
-
March 2024 by Donna Rush
Ryan was very patient to make sure I got everything I needed. He took his time and I appreciate it.
-
March 2024 by Bret Hudson
He was late but they had patience and did what I wanted
-
February 2024 by John Franklin
Great service. Helpful associates
-
January 2024 by Tyler James Taekwondo Kid
Don't go here! Customer service is bad because of the really long waits! Avoid if possible!
-
December 2023 by Stephanie Wallace
Knowledgeable and helpful staff.
-
December 2023 by Princess Bunbun
Lorenzo was super personable and fun, he made getting a new phone exciting and I look forward to referring my family to this Verizon. ❤️ The rest of the staff was great too we had a lot of fun today and shared a bunch of laughs, thanks so much guys for a fun experience.
