Verizon in Las Vegas, NV, through Victra, aims to provide a positive experience for customers. The store offers a wide range of wireless devices, including phones, tablets, wearables, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, who are patient and attentive, ensuring their needs are met. Many reviews highlight the excellent customer service, with staff taking the time to answer questions, assist with transferring data, and resolve issues efficiently. Some experiences, such as a lengthy plan switch, were less smooth, particularly with staff from overseas, indicating room for improvement. Overall, customers find the staff energetic, welcoming, and dedicated to making the transition smooth and enjoyable. The store's focus on connecting technology to life in a trustworthy and fun way has earned high recommendations and repeat visits.
The associate I worked with was so helpful and made the process so easy!!!
November 2025
Tori was amazing. Helped me set up my new phone and assured me of the services provided. Truly above and beyond
October 2025
Zachary was amazing. So sweet and patient. He helped my mom upgrade her phone and helped me switch to Verizon. Still on the fence on their coverage but i got a good plan with what i had. Thank you Zachary!!
