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February 2024 by Nina
The fact that I’ve never stepped foot in this store, but see how the owners/team members have responded to some of these reviews, confirms all I need to know. Some responses were so condescending and a very improper justification as to why you all carry some of the policies that you carry.Also, it’s more than ONE person saying the exact same thing that others have said regarding being discriminated against.Great customer service will always trump areas of lack. It’s how you respond, and how you treat people that visit your establishment. Are you truly attentive and willing to help, are you respectfully answering questions that are being asked, are you providing solutions etc? From these views, it looks like you’re causing more problems than solutions, and that’s resulting in being viewed in a negative way overall.I definitely will not be shopping here, and if anybody else is still shopping here, I hope and pray that they’re treated with fairness and respect!
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February 2024 by Karine Gevojanyan
I bought 3 nail polishes. All went to trash. The worst quality ever. Do not waste your gas and spend money in this place. Employees are also off. You cannot ask them anything. Your presence as a customer is non-existent to them.
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February 2024 by T S.
I went into the supply store this past Sunday to purchase nippers and I was very displeased with not only the quality of the nippers, but the integrity of the establishment. I attempted to exchange the nippers that were defective because, the nippers could not cut the corners of natural nails, nor could they cut cuticles. I threw away all of my prior nippers, along with the packaging of the new nippers- under the impression THEY WOULD WORK/BECAUSE THEY ARE BRAND NEW! During my attempt to exchange/return I was asked where the packaging for the nippers were. I explained I did not have the packaging, but I did have my receipt. A women told me I could not exchange or return the nippers, therefore in order to get new nippers I had to purchase them at full price. I purchased 4 new pair of nippers for $52 and my recipient was marked with an ALL SALES FINAL stamp. When my original purchase my made I was not informed of the return/exchange policy, there is no all sales are final stamp on my original receipt and the fact that the women did not care that the items I was sold were completely unusable/defective is beyond me.
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December 2023 by G G.
If you need nail supplies this is a great shop to support! They have a big selection, pricing is very fair, and everyone was nice
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December 2023 by Teresa Conchola
One of my favorite places
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November 2023 by Terie Oreos
I’ve never had a problem here it’s usually my go to store However I bought their monomer that’s already on their bottles labeled as “Ema monomer” and I even double asked the guy at the counter and he assured me it was “ema” however I took it to my beauty school today and after trying a suck off the acrylic turned very sticky and it was really hard to take off, my teacher recognized it right away as “mma” monomer that’s actually super illegal in the US!! I’m very disappointed because I really do love shopping here ☹️
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October 2023 by Cristal J.
When I tell you I absolutely love this place. Me and my sister visited here yesterday (first time customer) and they were so welcoming! The lady who worked the register was soooooo sweet and informal. They have great stuff at great prices! Found exactly what I was looking for and more. Found my new supply home.
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October 2023 by Brenda A.
Was traveling through town and wanted to look at nail stuff found Viet Beauty and got some good stuff at really good prices wish we had a store like this in my hometown!
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October 2023 by Michelle C
Today, I went to this store, and someone at the counter was talking and laughing with 2 Hispanic women. I'm looking around for something and came to the counter and ask the worker if they had a brand he gave me a short NO like I was annoying him. He didn't even ask if I was interested in something else. I stood there texting my stylist. The worker still didn't ask if I needed something. He literally had a conversation with the 2 women before me, and when it was my turn, he was short. I will never step foot in this store again because of how I was treated. Black women spend your money somewhere else because clearly we aren't welcomed
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October 2023 by Bea M.
We have bought several items from here, and these ppl are so worried that someone is stealing , they leave expired products on the shelf for a high price. How dear you sell products that are no good. Seriously we've bought several nail polish bottles and for them to be old and un usable. We've stopped shopping here. Just don't by polish.
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September 2023 by michelle cummings
Today, I went to this store, and someone at the counter was talking and laughing with 2 Hispanic women. I'm looking around for something and came to the counter and ask the worker if they had a brand he gave me a short NO like I was annoying him. He didn't even ask if I was interested in something else. I stood there texting my stylist. The worker still didn't ask if I needed something. He literally had a conversation with the 2 women before me, and when it was my turn, he was short. I will never step foot in this store again because of how I was treated. Black women spend your money somewhere else because clearly we aren't welcomed
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September 2023 by Beautiful Shane
I spent over $300 today. And he put that $4 brush cleaner sideways with the top loose and ruined at least $120 worth of my merchandise. When I called he didn't even say anything.
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September 2023 by Natasha Castillo
Store is very organized and easy to look around . Customer service was excellent. Also products are very affordable.
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September 2023 by Melody L.
I was hesitant to come here as some of the reviews had me worried. I am visiting from Alaska and all I knew was I wanted to look at Kiara Sky dip products really, really bad! This place has them and I noticed many of the reviews said they were really well priced! First, they have some rules and it's not to have big bags. Look, they have the right. It's their store and it's probably because people have stolen. Leave the big bags at home or be willing to leave them at the counter or in your car. Don't blame the business for the rules they choose. Think of it this way, if people keep stealing, they have to raise their prices, so just be willing to do one or the other. I had a small bag and i saw others with a small bag and they were fine. It's the big bags, don't complain, this is your warning. Now, the products, I loved this store right when they pointed me to the Kiara Sky products! I felt so happy because we don't have anything to look at to see the colors available in Alaska so if I purchase then online I am blind sided at times. It was really nice to see the selection they have in person to make my decision! Pricing- it's fantastic and this is why I really suggest you follow their rules. The prices are better than Amazon even with the tax and I ended up purchasing more than I planned to. I do have an issue with one of the cuticle cutters I have, I didn't notice it but it's missing the spring piece. It's a no return or exchange policy, I leave tomorrow to go back home so I plan to just stop and ask if it can be replaced and show my receipt. If they say no I plan to just buy another one. It was $7 but this is now a warning to all to just make sure your items are solid. I just didn't notice I was too excited but I will update you guy tomorrow. I'm coming back to Vegas in a few months and I'm excited to stop buy again to buy more colors next time. Also, the lady I don't know if she's one of the owners but she has a snazzy (in a good way) attitude that I quite liked. Attitude with a flare but really nice! The type of voice that makes your heart rate go up because you're worried she's rude. Those people have always been real and honest to me. They are built different imo. I didn't understand the sizes of the cuticle cutters and she tried to explain it to me and realized I wasn't a nail tech she grabbed one of her pairs to explain it to me. I ended up buying each size because I'm not sure to sizes of cuticle cutters lol in Alaska. There is only one size and it's a basic size and thick. Anyways, I can't speak for the other nail supply places in town but I'm glad I went with my gut and went here!
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August 2023 by Desiree
PSA TO P.O.CIf your trying to shop in peace this isn’t that place for it after being followed around by the Asian guy in the white shirt the whole time when it came to ringing us up he gave me the incorrect total only after I said something he recalculated it don’t shop here
