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April 2024 by Joanna Ballard
They NEVER answer the phone, no matter what time of day OR night you call. They just keep putting you on hold until you get tired of waiting and hang up. I’ve been waiting an hour on the phone and can’t get someone to answer. I’m disabled and am not able to go in store just to get a med refilled that won’t refill on the app!!
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January 2024 by Jasmine Mack-Bourn
I've been getting my prescriptions from the 6865 W Tropicana store for many years. I've had some issues the last year trying to fill my prescription. It's been very frustrating and worrisome every month not knowing if I'm going to have my medication for the month. Dr Cuong has done all he can to help me get my meds every month. He is always very pleasant and a friendly face that keeps me coming back. Thank you Dr Cuong!
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January 2024 by Lesage Singing
I don't want to hate this place. I used to love coming here, but everything is under lock and key. I can no longer simply stop by and grab ice cream. Last time I did, I had to wait eight minutes for the understaffed employees to find time to go into the back for the ice cream I wanted. They came back with the wrong ice cream twice after digging in the cold freezer without a sweater. I felt so bad for the chaos she was dealing with because she was one of two employees working an extremely busy hour.I've never gone back. 20 minutes to buy 12 dollars for 2 half sized ice creams that weren't what I ordered. Terrible experience.
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December 2023 by Sandra Quezada
They are unprofessional, they took my prescriptions and told me that in 2 hours and they did not notify me until 4 hours later that they did not cover them for this, it was already too late to go somewhere else
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December 2023 by Katie White
Was on hokd for 30 mins and i hang up and that same number says the call can not be completed. Try another number
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December 2023 by Jonathan Zamudio
Never really write reviews but I need to let my anger out somehow about the incredible amount of wasted time in this pharmacy. Honestly, just avoid it, it’s not worth it.And the true is the kid at the counter is very nice but lacks organization and communications skills but this is not all his fault they need more staff.I waited a total of 2 hrs at 1.30 in the morning (11:30pm-1:30am) he forgot about me multiple times, they didn’t have my prescription so he asked me tell urgent care to call them. They call and literally saw the phone ringing and put them on hold!!!!! What!!!? Then he proceeded to say they haven’t call. My urgent care call me and told me they keep putting them on hold. Jesus!!! Someone help this kid be better at handling multiple tasks. It’s almost 2 am in the morning and now I have to go to work in 6 hrs. Miserable that’s how I would describe this
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October 2023 by Christina Hull-Martinsson
Terrible location. Find another location. The negative reviews are as honest as they come. Promised me an rx in 30 minutes because it was in her hand, in stock. It's been almost 30 HOURS and now they are telling me they can order it by the end of the week. Took 7 tries and more than 90 minutes on hold to get someone to actually answer the phone.
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October 2023 by Hardspun
The pharmacy is rude and will not help you at all. They take over an hour to fill scripts. The pharmacists are also clueless when you ask them simple questions. Avoid this hell hole of a pharmacy.
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October 2023 by AM N
Please give Shannon at store 03873 1 million stars for such great help she gave me today 9/25/2023 this store really cares and all employees at this store deserve 1 million stars!
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June 2023 by Candace 66
Veterans, don't attempt to get "Mission Act" Community Care prescriptions filled here. I brought in a printed prescription from a nearby urgent care facility. The urgent care visit was authorized by and fully covered by the VA, so the prescription was also fully covered by the VA. When I came in and dropped off the prescription, I provided Walgreens all the plan information needed for it to be properly charged to the VA. I was not told there was any kind of discrepancy or issue. But when I came back to pick up the prescription, they first attempted to charge me money. I have no idea how they processed the prescription, but clearly they did not use the information I provided. I again handed them the paper with all the plan information. A staff member took it and spent a long time on the computer, eventually printed new paperwork, and then gave me the prescription. When I looked at the attached paperwork, it had plan information that was different from what I provided. It didn't even have my SSN, but some other mysterious "ID number" I've never seen before. It's certainly not on my VA health care card, nor in my online VA health care account. When I questioned all this, no one had a good explanation. If the information I provided was unusable, why didn't they tell me when I dropped off the prescription? Or call me while they were processing and filling it? Instead, they arbitrarily changed to a different plan, then another plan. Apparently this Walgreens (or is it Walgreens in general?) has no clue how to process and bill prescriptions paid by the VA. I just hope I don't end up being charged for the prescription!
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June 2023 by Tabatha Subaly
The rudest staff in the world. Takes forever to fill prescriptions. Takes over an hour to get through on the phone. I cannot stand dealing with this pharmacy.
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June 2023 by Stellaugh ig Rose
The worst Walgreens in the world they ARE RUDE they do not pick up the phone you’ll have a better chance to go in person it’s unbelievable PLZ WORK ON YOUR PHONE SERVICE
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June 2023 by Lenny Matthew
Pull up to get my prescriptions in the drive thru, they tell me the system is down and they can’t bill my insurance so I have to wait 48 hours for it to come back up.I ask how much is it without insurance, they said $54. I said okay just swipe my card. They then tell me, “well it’s going to take 30 minutes to make it.”I ask “why is it not made you knew I was coming?”“Well we did not make it bc we couldn’t bill the insurance.”Absolute failure after failure in American “healthcare”
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June 2023 by Brooksie Walton
I must admit this was one of the most satisfying trips to pharmacy.I received a vaccine and shopped for over the counter products also.Thank you Walgreens.
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May 2023 by Timothy Goetzinger
What a terrible walgreens. Rudest staff I have encountered. The pharmacy is a gd joke! They are never staffed, you have to wait forever, they screw up your order all while being condescending towards you.Go to the CVS down the road instead