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February 2024 by MyLifeAsTiiban
I was there to print a photo, I met a Asia girl might be look like Chinese girl, the customer service very poor, not really want to take care customer care and service, the wording and voice so disappointing, she not supposed to work with customer and not supposed to get 1 star for me, me and my family and friends will not come backThat location,,, ????
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February 2024 by marisa L
i went to blue diamond to take passport picture. After weeks I found the size cut was not right. i showed the reqirement exact size to staff when took picture. i come back request to cut the size as reqirement. the lady is very rude, interrupt my speak, push away my hand when I show the requirement of size paper. after that I asked do you have manager here, she said she is part of manager. I have none to say. very bad attitude even she is manager.
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December 2023 by L. F.
I’m writing this review while I’m on hold on the phone for 15 mins. now. They let the phone ring and then put me back on hold for 4 times now. And after the 4th time they just hung the phone up. This place is trash. Honestly, if you can’t answer the phone and read the labels on the medication find a better job or go back to school and study for something different. A whole community depending on this “nearby” pharmacy to provide and care for its customers but somehow they care more about how much they get paid or they’re being underpaid. Oh don’t forget the 2 hour lunch time for the WHOLE pharmacy is more important as well than them doing their job.
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December 2023 by Miranda Ahlers
Clean store
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November 2023 by Jesi B
This location has been garbage and hasn't cared about customer service since day 1. You go through the drive thru, there can be 1 car ahead of you, you'll still wait about 30 minutes. Going inside is worse. I once waited in line for over an hour with 2 people ahead of me and 2 people working at the counter. They just don't care or respect people's time. They see you asking them to help and do their job as an inconvenience. I spoke with the "pharmacy manager" once (I put it in quotations because I doubt someone like that would ever be promoted to manager. Her name was Carleigh or something similar and she was condescending, cut me off multiple times, and hung up on me when she decided I had wasted enough of her time. There are plenty of other Walgreens here, the convenience of the location of this place is NOT worth how you will be treated. Stay away at all costs.
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November 2023 by Jennifer Clark
Had a terrible experience with Gertie and other older woman following her around. Rude, snobby, doesn't care to look in the back because their website isn't updated which was their excuse when I said "so the website is wrong?". Both of them had a super condescending tone. I was trying not to match their energy but it's hard when the disrespect is there. The website says online price may vary but I've never heard of a company that doesn't price match their OWN website. Brushed off my comment about it, also. (Update: read their website terms and it says they CAN price match upon request -- 1 transaction per day) They just didn't feel like it! The other big box brands do it. They said I could order it online then wait to pick it up only to get that price. It was a little $5 item. I've been going here for a few years now quite frequently and never had an experience like this. Get a new job if you hate customer service / serving customers
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October 2023 by B. LeRae DeRasmo
I’ve been coming to this Walgreens for over 7 years now. Yes, I can say it has not always been as efficient, customer service mediocre, and wait times horrendous.The team they have now are ALL amazing and check all the boxes not met before. Especially pharmacists Hyshel (pretty sure I didn’t spelled her name right) and Monique have the patience of a saint. Especially the past 8 months, between my doctors staff continuously messing up my prescriptions and myself having to call them and the staff to see if my prescriptions are correct.I just wanted to give credit when credit is due. I’m sure they are all overwhelmed, overworked and underpaid as we all are.Please don’t change a thing since it has taken awhile to get this great of a staff.
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August 2023 by Andrea S.
Dont try calling their pharmacy all they ever do is put you on hold, then pick up the phone and put you on another hold SMH
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August 2023 by Kevin Liang
Most of the staffs at this pharmacy are rude and disrespectful, they treat you worse than the TSA treat you. Wait time is 30 mins or more. I will stay away from this location at all cost. I just switched to CVS on my last pickup, the customer service is like night and day.
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August 2023 by Jessica N.
At the pharmacy Rovic was so helpful and patient. I needed additional help processing a prescription for a long overseas trip and it required some extra time and he helped me get the best price and then he also helped me with some supplements that I needed as well. We need more people like this! Great job Rovic keep up the great work! You are a wonderful person
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August 2023 by steve runquist
Waited by telephone for refill for over an hour. Recording says my call will be answered in just a few minutes. I'm done with Walgreens. They're the worst..
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June 2023 by Lisa T.
The pharmacy here is absolutely the worst. I can see why they only have 2 stars. Supposed to have 4 prescriptions and they only had 2. She tells me they forgot 2. You would think that they would give these people more training if customers keep complaining. Do better!
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June 2023 by Maria V.
Terribly slow customer service at the pharmacy, try to go early to avoid crowds.Drive thru gets preferential treatment
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June 2023 by Shaylea Gallagher
The pharmacy at this location is incompetent. You tell them to call you.. they don't. You ask them to fill your prescription, they slack on it. It doesn't matter how long the line is there will only ever be one person at the counter. This is the closest pharmacy to me, yet I waste more time getting my prescriptions here than I do driving 10 extra minutes to the CVS down the street.
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June 2023 by Stacy Preadmore
Avoid this pharmacy! They have made it so difficult to get my dogs seizure medication to the point where she had had to go without her seizure medication which has caused her seizures. They call and say it's ready then you waste time and money and the medication is not ready!! TERRIBLE SERVICE!!