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March 2024 by Lyndsay Keith
Doesn’t answer the phone!
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March 2024 by Vickie Erickson
A great pharmacy ver wonderful pharmacist.
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January 2024 by Rick Cross
I'm a diabetic with severe foot issues and had to get some burn cream asap and while the Walgreens App messed up, Jeremy at the store listened to my complaints (I never made it personal and get it professional) and he was courteous and patient with me and by half way through, he had calmed me down. What a great guy!He knew my insurance would not cover it and when I went to pick it up, he SAVED me nearly $20 dollars off the cost! Rock On Jeremy and THANKS! Keep up the great work! :-)
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January 2024 by C Sterkel
WHAT HAPPENED TO THIS STORE AND PHARMACY!? A whole new staff is there! Are they county workers from some work service? No one knew their jobs! Had to go back to the Pharmacy 3 times to even confirm they recieved my px's from Urgent Care! Couldn't ring up my px's, had to keep asking for help and then got defensive! The shoppers in the store were all the local bums! We're going to another Walgreens!
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January 2024 by Adam Gilmore
If you have a prescription sent to this pharmacy and you have questions then expect to have to ask them in person. Trying to get someone to answer a phone call is an exercise in futility. If they do manage to answer the phone after waiting longer than most people have the patience for (22 minutes yesterday), they will just put you back on hold until you hang up. I've had this experience the last 5 times I tried calling over the past week.
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December 2023 by Sti Me
Avoid this place! First thing, some employees have a major attitude while being a cashier. No go for customer service. Second, the pharmacy will use the incorrect insurance. When you update your insurance info from the old they really enjoy using the outdated policy causing the customer to pay more than they should. Third, whatever you do, DO NOT ORDER ANY5HING FEOM THE PHOTO DEPARTMENT ONLINE! They will give you someone else's order and lose your order. I order some gifts for Christmas and they lost the order and gave me something totally different from what I ordered. The lady that was helping did her beat I do realize this and it was the photo processing that creates the print order. Now I need to scramble to find a Christmas gift from our kids to their grandma.Last time I use Walgreens for anything...
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December 2023 by Christina Ford
Mark T. in the pharmacy was absolutely phenomenal in taking care of our family. 2 month old son was in the process of getting discharged from the pediatric hospital when Mark called us just as we were on our way out the door. He informed us that the prescription the hospital sent his way was unsafe for my son’s weight and age and requested I speak to someone while we were still at the hospital to get it fixed. He mentioned that he had called about 6 different times trying to get the hospital to correct their mistake only to get hung up on every time. I really appreciate that Mark was keeping an eye out and going above and beyond to ensure my son’s safety because things could’ve turned out very differently had he filled the prescription at the unsafe dosage. As first time parents, my husband and I wouldn’t have known any better about the dosage prescribed and thank god that Mark was in charge that night. We are forever grateful. He deserves the best, we think he’s an asset to the company for sure. Thank you, Mark!
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December 2023 by Forever 21
Very slow - even when there are 3 workers at registers and only 5 people in line. Organization is an issue in the photo department - you join a line at photos and it takes them a while to find your package even when you have said and spelled the name it is under and they call management for help (it would be faster if they just allowed customers to go behind the counter and find it themselves, lol), then they send you to an additional line in front to purchase photos.
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November 2023 by Dayna Pullen
Picked up medication for myself and also my bf today. The pharmacy was busy as expected, being that it was 6:00pm on a Friday when people were getting off work. The staff worked tirelessly to get everyone through, and they were very friendly, despite probably feeling overwhelmed and stressed about the workload. Mae was the person that helped me, and she made it a seamless and pleasant pick up.
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August 2023 by Lady M.
Whenever I pick up my prescription in this pharmacy, there is always an issue. It is not just one time. There are times when I call for refill then the next day you pick, they are not available so it's either you wait for another half hour or so to get it refilled or come back the next day. And when you finally get them, they give you the wrong dosage!!!
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August 2023 by Mara M.
The worst and rudest uncaring pharmacy staff. It is always an issue getting scripts filled!! Today is the final straw. I have reported them to corporate and the pharmacy board. I will spare details but let me say the board agrees it was gross misconduct. Avoid this store at all costs.
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June 2023 by The Maribelle TV
I do not recommend you pick up your medication here. The more you will get sick because of the stress from the staffs. The Manager is cruel I came here to pick up my medicine and unfortunately the staffs at the pharmacy seems has no knowledge on how to access my insurance. Fast forward I ask for a help of the Manager of the store and she went inside the pharmacy. She came back to me and she told me that the Mucinex the doctor did not sign it. I said she to because it’s over the counter. To my surprise she suddenly told me that I am rude. What is rude about me telling her that the Mucinex is OTC? I left without my medicine..When you are dealing with a customer who is sick with flu of Course the customer is not feeling well and you as a store Manager should be more understandable and not giving name calling to the customer. I DO NOT RECOMMEND these store. Stay away from this pharmacy and store.
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June 2023 by Maribelle O.
do not recommend you pick up your medication here. The more you will get sick because of the stress from the staffs. The Manager is cruel I came here to pick up my medicine and unfortunately the staffs at the pharmacy seems has no knowledge on how to access my insurance. Fast forward I ask for a help of the Manager of the store and she went inside the pharmacy. She came back to me and she told me that the Mucinex the doctor did not sign it. I said she to because it's over the counter. To my surprise she suddenly told me that I am rude. What is rude about me telling her that the Mucinex is OTC? I left without my medicine..When you are dealing with a customer who is sick with flu of Course the customer is not feeling well and you as a store Manager should be more understandable and not giving name calling to the customer. I DO NOT RECOMMEND these store. Stay away from this pharmacy and store.
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June 2023 by Keith
Been using pharma for years. Never had a negative experience. Closed 130-2pm for lunch. Might be a big line@ 2pm?
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May 2023 by curtis ballard sr
Always friendly staff and fully stocked shelves add to the excellent pharmacy service available at the Cimarron and Durango location