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November 2023 by Sandra Crnogorac
my appointment was 29 minutes ago for 7 am. It’s now 7:29 and I am still in line waiting to check in because they have 1 singular guy working this line and rather than separating oil changes into their own line everyone is waiting together & I am stuck waiting for my tire appointment behind all of them.
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November 2023 by Tatiana K.
First time I called the lady put me on hold then 3 minutes after hung up. I called again been on hold for an additional 4 minutes got hung up again!! Trying my luck for a third time calling again. Ugh
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November 2023 by Yasin Yançatoral
Read carefully!!! They changed the engine oil of my car, and my car's engine started to leak oil. When I went and asked the reason for the problem, they first told me that this problem had started before))) but when I confidently stated that I had my own parking lot and that the problem started after the oil change, the service personnel there told me that a plastic oil plug should be replaced during oil changes. Also are you telling me this now!!??? Is this a joke? How should I know this? In total, I wasted $60 and hours of my time for an oil change. But thankfully, I noticed that the vehicle was leaking oil and saved my engine from breaking down. They are amateur and uninterested. If you love your vehicle, your money and your time, stay away from Walmart... I just want to thank Carmen for her interest!Service: Oil change
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November 2023 by Anahy Flores
They told me it was 3 hrs without appointment so I MADE appt and was there for over 2 hours. Making an appt doesn’t make a difference.
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August 2023 by Shelly Harris
My car battery died while at work yesterday. I had a co-worker help me with a jump start and drove to Sam's Club to get a new battery. I arrived at 6:20 p.m. and was turned away (they close at 7:00 p.m.) by a young man who said they were too busy to help me (as I couldn't turn off my car). I told him my boyfriend had just called them, and he said "he didn't talk to us, he spoke with someone in the Philippines!" He then said that they are unable to work on a Chevy Spark since they don't have the proper tools. Really? For a battery??? That's crazy!!! Anyway - he told me to drive across the parking lot to Walmart Auto. I went directly to Walmart where I saw a guy sweeping their garage. I asked if he could please help me get a battery. They ALSO close at 7:00 p.m., so I was turned away again! He said they only had two technicians working (as he was sweeping), and that they just couldn't possibly fit me in. I left not knowing what to do, then remembered there is an AutoZone close to my home. I drove up directly in front of their door, and turned off my car. I walked in and was greeted immediately by a man behind the counter (sorry - didn't get his name) He grabbed their battery tester and followed me out to my car. He confirmed that my battery was indeed, dead. We went back in to the store where he told me I had the option of a battery with a two year warranty, or a three year. I took the three year, paid for the battery, and followed him back to my car. I watched him take the old one out (no special tools!!!) and put the new one in it's place. The entire thing took, maybe 15 minutes? Then I was back on the road. Thank you to the man who saved me last night! I would recommend AutoZone to everyone with car trouble!
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August 2023 by chevyna peck
The guy at the counter was rude. For absolutely no reason. I came in for a replacement battery, and they said i didn't need a battery i needed an alternator. Went to replace my alternator, and the mechanic i went to showed i had a huge hole in the battery. And when i went to go back to Walmart and replaced the battery, the old guy in the front was so rude. I was not disrespectful in any way. Told him what battery i needed. Ignored me and then tried to give me the wrong battery. But another worker came in and fixed it. But apparently, since im a young woman, i deserved the disrespect by the old man? I'm not too sure what i did. But the lady at the counter wasn't allowed to work, she was so kind. Thankfully, they have 1 decent person working there. Basically, overall, dont go here. They will rip you off unless you know what you're doing. The only thing i recommend about walmart Auto is their cheap batteries. And cheap oil changes.
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August 2023 by Norman Margolis
arrived 9:40am for 10:am appt. Left at 10:45am because they still had cars in front of me. They have 4 bays but were only using 1. As I sat there for 2 hrs only 1 car left with tires, a lot of people doing nothing. Tire dept. is a horribly run debt.
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August 2023 by Nick C.
I was here 2 weeks ago I had oil change and brought 4 brand new tires waited little over 4hrs because they were short staffed on mechanics so the drove my car home no problems with the car but couple days I drove my car and the steering wheel shake so I took the car back and told they that the steering wheel shake and they it will about 4hr wait I said no so I guy told me you can make an appointment for tomorrow I said fine I'll come back tomorrow at 10 d so o when I got here another guy told they don't make appointment for wheel balancing WTF because the guy the day before tall guy with a beard put in the wrong information about my car SMH Walmart auto you guys need to communicate better so this shit don't happen with guys that have appointments service
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July 2023 by sina-cathrine sauileone
oil change took 4 hours of my life bro …? went home, saw that the front of my car was leaking water ?Service: Oil change
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June 2023 by Real Raw Recovery
I wish I could give 0 stars. I have never gotten worse service in my life. Even the manager Jeff needs to take a customer experience class. Wish I never would have bought my tires at Walmart. AVOID at all costs!!!Service: Tires
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June 2023 by Sadie Alounya
Very slow service, it looks like they don’t want to work.
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June 2023 by Joe S.
I went there Sunday afternoon with a nail in my tire. No where else was open at the time. I was in and out less than 45min. Got things done and was straight forward. Service was decent
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May 2023 by Amanda H.
I got a screw in my tire and was frantically looking for a place to get my tire patched and replaced. I called Walmart and they told me to come right down they would fix it. There was a bit of a slow process to get the car into the garage building but once it was back there it was super quick and they fixed it within 15 mins just before closing!
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April 2023 by John Pellegrino
Had a appointment at 7 am, got there at 6:45, and the guy got to me at 7:30. After he finally got to me I was notified that my tires weren’t even shipped yet. Don’t waste your time and just go to a regular tire shop.Service: Tires
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January 2023 by Ayzia Baring
Excellent service from Chris and Daniel , they checked my oil for me and also installed my wipers after I purchased them. Ladies this is an amazing place to come for all your auto needed, safe and reliable & trustworthy!Service: Oil change