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March 2025 by Mara Ojeda
The manager here have a really bad attitude , i don’t like the costumer service here , she looks like she is racist i hope they switch her , because i been coming to this bank since 2019 and i never have any issue before .
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November 2024 by rafael gomez
I made an appointment 5 days ago and when I arrived they didn't take me into account that I was at 11 am and because I don't speak English they ignored me, they are racists in this branch that has little M..
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August 2024 by Emilio Torres
Nobody speaks Spanish, only one and he doesn't help you. And if you are going to get more than 10,000 money, you have to take it to your grandmother so they can tell you.
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May 2024 by Niklaus Mcclure
Didn’t know how to deposit a check and told me to go to Bank of America. Walked right outside to the atm and deposited within 1 minute. I’m scared to have this as my bank really concerned about everyone working there.
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April 2024 by Hector Moreno
Stay away from a teller called Mina, she has an annoyingly menopausic woman with no good vibe attitude... nasty attitude 🤮
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March 2024 by Zanniluz Gómez
Supposedly no one on the staff spoke Spanish and that's fine, what's not fine is that they didn't make the slightest effort to try to help me
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September 2023 by D W
They have a very UNPROFESSIONAL and RUDE teller namedValencia at this location. I've NEVER had a problem cashing my check at any other location or branch until today. Labor Day weekend was not to supposed to start out this way. After years of banking with this establishment, I'm closing my account for good. I'm sure some other bank or credit union will welcome my business.
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September 2023 by H M
Stay away from a teller called Mina, she has an annoyingly menopausic woman with no good vibe attitude... nasty attitude ?
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March 2023 by Chris V.
Worst customer service. I came in for a notary, she begins to tell me that the people with appointments are her priority. Forget the fact that I have three accounts here and the branch is completely empty..Virginia should be working for the dmv I do not recommend this location. Rude. Rude. Rude
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September 2022 by Danny Pa
Ridiculous! I had a scheduled 3:00PM appointment, and here i am 3:27. With not a single attention or word given to me. The gentleman there just taking his sweet time completely disregarding that we have other compromises and things to do. Exactly why we scheduled an APPOINTMENT
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April 2022 by Stella
The atm stole my money, pulled $150 from my account without giving my the funds I go inside only for the rudest teller to tell me to call the number it’s not her problem. She couldn’t even be bothered to get my $150 once she confirmed it was back in the account. I turn around to use the atm outside and see this lovely message so I can choose to wait in line again because the teller was rude and didn’t care to do her job or get in my car and wait in line outside to access funds. Tried to call to speak to manager and the phone was waiting for 20 mins for someone to pick up. No bankers on the floor. This place is a joke. Don’t trust your money here. I’ve been a customer of Wells Fargo since 2011 and I will be withdrawing my account after this interaction and taking my money elsewhere
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February 2022 by Stella Wisniewski
The atm stole my money, pulled $150 from my account without giving my the funds I go inside only for the rudest teller to tell me to call the number it’s not her problem. She couldn’t even be bothered to get my $150 once she confirmed it was back in the account. I turn around to use the atm outside and see this lovely message so I can choose to wait in line again because the teller was rude and didn’t care to do her job or get in my car and wait in line outside to access funds. Tried to call to speak to manager and the phone was waiting for 20 mins for someone to pick up. No bankers on the floor. This place is a joke. Don’t trust your money here. I’ve been a customer of Wells Fargo since 2011 and I will be withdrawing my account after this interaction and taking my money elsewhere
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February 2022 by Michael (Mike)
The ATM at this location seem to always be out of cash.
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January 2022 by Michelle Jackson
I went in to cash a check that is drawn on this bank, and the cashier all but asked me who my kindergarten teacher was. She was rude, unprofessional and sarcastic. I didn't get the check cashed because I was a day early than the date on the check, which she discovered at the last minute (my fault), but she was all too happy not to cash the check. I wouldn't go back in this bank if it was the last bank on earth. I'm angry because of the rudeness shown to me, not because I couldn't cash the check.
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November 2021 by Danny Gatica
Ridiculous! I had a scheduled 3:00PM appointment, and here i am 3:27. With not a single attention or word given to me. The gentleman there just taking his sweet time completely disregarding that we have other compromises and things to do. Exactly why we scheduled an APPOINTMENT
