-
September 2023 by D W
They have a very UNPROFESSIONAL and RUDE teller namedValencia at this location. I've NEVER had a problem cashing my check at any other location or branch until today. Labor Day weekend was not to supposed to start out this way. After years of banking with this establishment, I'm closing my account for good. I'm sure some other bank or credit union will welcome my business.
-
September 2023 by H M
Stay away from a teller called Mina, she has an annoyingly menopausic woman with no good vibe attitude... nasty attitude ?
-
March 2023 by Chris V.
Worst customer service. I came in for a notary, she begins to tell me that the people with appointments are her priority. Forget the fact that I have three accounts here and the branch is completely empty..Virginia should be working for the dmv I do not recommend this location. Rude. Rude. Rude
-
September 2022 by Danny Pa
Ridiculous! I had a scheduled 3:00PM appointment, and here i am 3:27. With not a single attention or word given to me. The gentleman there just taking his sweet time completely disregarding that we have other compromises and things to do. Exactly why we scheduled an APPOINTMENT
-
February 2022 by Stella Wisniewski
The atm stole my money, pulled $150 from my account without giving my the funds I go inside only for the rudest teller to tell me to call the number it’s not her problem. She couldn’t even be bothered to get my $150 once she confirmed it was back in the account. I turn around to use the atm outside and see this lovely message so I can choose to wait in line again because the teller was rude and didn’t care to do her job or get in my car and wait in line outside to access funds. Tried to call to speak to manager and the phone was waiting for 20 mins for someone to pick up. No bankers on the floor. This place is a joke. Don’t trust your money here. I’ve been a customer of Wells Fargo since 2011 and I will be withdrawing my account after this interaction and taking my money elsewhere
-
February 2022 by Michael (Mike)
The ATM at this location seem to always be out of cash.
-
January 2022 by Michelle Jackson
I went in to cash a check that is drawn on this bank, and the cashier all but asked me who my kindergarten teacher was. She was rude, unprofessional and sarcastic. I didn't get the check cashed because I was a day early than the date on the check, which she discovered at the last minute (my fault), but she was all too happy not to cash the check. I wouldn't go back in this bank if it was the last bank on earth. I'm angry because of the rudeness shown to me, not because I couldn't cash the check.
-
November 2021 by Danny Gatica
Ridiculous! I had a scheduled 3:00PM appointment, and here i am 3:27. With not a single attention or word given to me. The gentleman there just taking his sweet time completely disregarding that we have other compromises and things to do. Exactly why we scheduled an APPOINTMENT
-
September 2021 by Hugo Leyba
I don't know who's slower, the DMV or wellafsrgo.
-
November 2020 by Sammye Sevy
After a mix up for appointments at the N Decatur location, their teller, Josh D’Amore, came to our rescue. He was courteous, professional, and completely helped us feel that moving our money to their institution was the right choice. Because if him, we are looking forward to our future banking with Wells Fargo.
-
November 2020 by Blanche Akhtab
I'd give them ZERO STARS if I could. This bank is totally unprofessional and inconvenient. They never answer the phone, their lines are always long in the drive thru, and their fees for services like money orders and cashiers checks are way too high. I am slowly but surely moving all my money out of Wells Fargo!
-
October 2020 by Jasmine Rahman
very slow just sitting here while 2 guys talk and 1 lady works
-
August 2020 by Rosie Sorto
Horrible experience i went to the drive-thru and I can barely hear the teller and she had me waiting for a while and when I told her that I couldn't hear her she gave me a nasty attitude I can believe they have people with 0 customer service working here
-
July 2020 by jody n
Customer service is fantastic at this branch
-
July 2020 by Heidi Fournier
Always fast and friendly.
