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March 2025 by panda w
Trash service, I got appointment today but couldn’t make it, call early to cancel appointment and try to reschedule for tomorrow. The lady banker said no appointment available till Monday, I explained Monday will be too late for me to renew CD, if she can help to check anyone available before that. She doesn’t even bother to check and just said no. So I try to schedule online, it shows next available day is tomorrow! I should got her name, what kind of service it is, pity for the bank, hire someone to play but not work!
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February 2025 by Justin Earl
I had to reschedule a appointment 2x over something simple, and the employees do not want to work with you at all to help your situation! Would not recommend this location to anyone
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February 2025 by Tabs Marie
The old single story location has been closed, and they moved into the larger building across the parking lot on the corner. There is no longer a drive-up live teller at this location. There is a drive up ATM, though. There are only 3 walk-up teller windows inside the branch. Service was slow, and the line was moderately long.
There are 6 cubicles for banker assistance, but I only saw 2-3 bodies working those areas and people sitting awaiting assistance.
The branch manager did come out and thank us for our patience since the line was moving very slowly on this particular day.
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February 2025 by Betelham Abate
Is Wells Fargo experiencing a security breach?
I transferred $2,500 to my friend via Zelle, and while the activity shows the transaction as completed, my friend has not received the money. I visited a branch in Las Vegas, but unfortunately, no one was able to assist me. It feels like the bank itself may have been compromised, as the money has been deducted from my account but hasn’t been deposited into my friend’s account.
The branch manager couldn’t provide any explanation either.
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January 2025 by AL
Tom Noche is indeed excellent. Is he still at 4425 Spring Mountain Road?
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August 2024 by Branch Rhonda
This is probably the worst wells Fargo I've ever been in. Long lines and only one window open. Much worse when you see employees just standing around. They gotta do better.
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August 2024 by Julia Alexandra Rose
Very nice location. Probably one of the only ones in Las Vegas that’s actually fully staffed. At least from what I’ve seen. Looks very nice inside, tellers are very professional.
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July 2024 by Rita Smith
Longs lines two windows open on Friday.
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July 2024 by DaBeautifulPpl
Horrible customer service
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July 2024 by Rebecca Kang
Worst bank ever!! I have been to so many banks, this is the only bank and the only location require you to have an appointment for a wire transfer. If you are looking for a place irritate you and waste your time, this is the one to go. No wonder people take dump on their floor!
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May 2024 by Elizabeth D.
ATMs don't work
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February 2024 by Inas Masri
This bank sucks I never went to this branch and got helped always the bankers call out and the customer service is terrible . I don’t recommend this branch at all it’s a waste of time
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January 2024 by Ben Bainter
Wonderful people. Tom was able to squeeze me in even though there was a mixup when I scheduled my appointment. Extremely accommodating, friendly, and professional.
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January 2024 by Vick S.
I work for Lyft ride share. I withdraw my money from the ATM machine 2-3 times a week. On Friday 5th January 2024 I tried to withdraw my money via the ATM but the ATM did not dispense my money. I talk to Wells Fargo customer service they said to call my bank. I was submit the claim form and call my bank everyday they said still investigating. It's Thursday now I didn't hear anything from my bank or well Fargo bank. I need to get my money back to pay my bill. Very Bad Experience with this well Fargo branch. Never go back again. I need a lawyer to help me for this case!!
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January 2024 by Farhad Davoudzadeh
This is the worst branch I’ve ever been to. Long queues, only two people available to help. Signs everywhere and confusing to even find the bank. Won’t ever go here again.