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July 2023 by Jp P.
The worst run store in vegas. Bathrooms are locked pharmacy personnel couldn't or wouldn't unlock. One checkout line open. 5 to 6 people deep trying to pay and have groceries sacked. No one seems to care or be in charge. Seem better monkey shit fights at the zooNo more Smiths
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July 2023 by Cynthia E.
Smiths used to be my favorite grocery store. In the last three years it has really went down hill. They don't have good discounts anymore and there is hardly anything you need in stock. This is every single week. If you order for pickup and they are out of stock on stuff you already paid for, most the time you don't get refunded. You have to go through customer service which is a pain just to get your money back. Just my last order, Out off 65 items I ordered 10 were out of stock so I either had to get substitutes or I ended up not ordering because they just didn't have it. I'm over Smiths.
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June 2023 by Brian S.
Came here on Wednesday, June, 14th, 2023, around 3pm with my wife and kids. While here I will say this, I was legit approached by a homeless guy begging for money while I was shopping. Yet for 10 minutes this guy was in my area walking around placing items in his black duffel bag. During this time I told one of the cashiers what was going on and two cashiers approached to see what was going on. I told them I normally do not care if a homeless guy approaches me, but inside the store while watching him steal and I am with my wife and kids. So they both told me they are not allowed per store policy to approach any homeless person due to store reasons. Well those reasons were if the homeless person purchases something and we kick them out we could be sued LOL. Yeah multibillion dollar Corporation being sued by a homeless person harassing people in the store and begging for money while stealing. So both cashiers told me they were my witness to what came next was with the Store Manager named Jennifer. Jennifer told me that Security is on it while laughing thinking this is some sort of joke. So yep I told her, her store store policies are trash as this person was in the store for over 10 minutes and then bothering me and my family for money. I told her yeah the priorities are really aligned with PRIDE and shoving it into everyone's faces and kids faces than actually kicking out homeless people who legit walk in asking for money while stealing. 3 Employees gave me there names and numbers as they are witnesses to what took place. Jennifer told me what does Pride have to with kicking out a person. I told her everything, you prioritize pride instead of allowing employees to remove a homeless person. They placed out cupcakes, deserts in for pride instead of removing homeless people legit on camera bothering people while shopping. So Jennifer laughed and walked away. Now here comes discrimination at it's finest, she accuses me of being biased and then has her baggers walk right past the cashier asking for a clerk to bag groceries! I told her I have not one thing again the LGTBQ as I have family and friends who are, but when you push it upon kids even in the form of a cupcake, like really and you allow homelessness in your store isn't right. So as I was done bagging, 3 more homeless people walked right pass her and they were 110% homeless! They were outside begging for money and then came inside. Jennifer laughed and said whatever I can't do anything, and that's when we exchanged words! She blatantly did not care about any homeless people being inside, not one, so called Security approached the homeless guy begging for cash inside the store, they didn't stop the 3 homeless people walking in the store with large bags, and her telling her staff not to help bag groceries over bs pride! If your willing to push pride month upon kids inside your store you should be willing to push out homeless people harassing your customers outside and in. What's even more hilarious is how not 1, 2, 3, or 4, but 5 employees who all witnessed this agreed with me! It isn't even about being right, it was the fact allowing someone to be mistreated in your store and you could give two shits! The Store Manager Jennifer is worthless, disrespectful, and got what she deserved when she thought mouthing off to me and saying foul comments was going to get her no response back from me. My wife, kids, and 5 employees who all witnesses this, all told me she is a worthless pos! She apparently does this often!
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May 2023 by Jesus G.
literally love this place I'm still mad at my dad for not letting me sit in the cart for the little ones though lol only part of the story that bugs me is the mascot I have no clue why, but i 1000% recommend
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March 2023 by Alex C.
Love this place, lots of great selections and pricing is way less than competitors. It's clean and organized. Anyone complaining about staff should try working there and dealing with unruly customers and people stealing products. Self check out staff and checker line staff are so friendly and nice all the time. Get your food and get on with your day.
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February 2023 by Felix D.
Only one cashier open all day. Ridiculous. Sick of the long lines and being forced to self check out. Open some more registers!
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February 2023 by Amber Z.
Can not say enough about the pharmacy staff and the staff in general at this location. The remold looks great and appeared to be energy efficient. I was disappointed with the deli. I don't like seeing a dirty slicer just sitting and then used. I prefer not to get E. coli
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January 2023 by Tina W.
I shop this location when I'm visiting Vegas. Today I got accused of taking 1 of 2 Apples in the U-scan by a store manager. I assured Ida that stealing isn't my thing her response was "well you never know". I didn't take kindly to that response and requested a manager over her. Ida told her superior Derek a completely different story...however Ida forgot there's cameras at U-scan so her lie could be verified. Usually this type of treatment would make me NEVER come back but every single time I'm in this store the customer service is outstanding! Sorry for Ida I will be back! and thank you to the store manager Derek who addressed my concern with the outstanding customer service I'm use to at this store.
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April 2022 by SirXster L.
Needed to purchase something from their customer service desk. Person behind that counter asked her supervisor if she wanted her to assist me or go on break. Supervisor says he can wait. Then comes over to me and says it will be about 10 minutes, it's closed.Hello, maybe the supervisor should have helped me or perhaps just be transparent and tell me your employee needs to go on break for 10 minutes and if it's ok if I wait.I would have been ok with it but the way she delivered it was as if I didnt hear her and that I didn't matter.After sitting in my car for 15 minutes, I go back in to be advised that their systems are down. Atleast the person that delivered that update to me was apologetic. Delivery is everything, it's not what you need to tell me, it's how you say it. Still leaving it a 2 star.
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September 2021 by Christine G.
Sorry Smiths. I do enjoy shopping here. But! I really got grossed out with those big slabs of meat right in front of the entrance. Not everyone wants to look at that. I'm mostly Vegan, and I don't appreciate having to see a dead animal when I first walk in. Can you just put it in your meat area? Thanks. I'm sure I'm not the only customer who got grossed out, I'm just the one speaking about it.
