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January 2023 by Lucy P.
Uncaring company. I was severely injured you can see the video at justiceforlucy.com . They abandoned me after I broke my knee in their cluttered aisle
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December 2022 by Sheri C.
I like Smith's. They are a good store. Gas is cheaper too. Some weird security here because there are cameras everywhere with some side glances by staff. Giant parking lot here.
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October 2022 by Kim R.
I have been waiting for a paycheck from this company for 4 months. I finally got it in the mail today and it is now void because the date on the check is from May. WTF. Honestly this place is terrible. I called over and over again to get paid and got nothing. Now they send me the original check and I can't cash it. Unbelievable!!!!!!!!!
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June 2022 by Sharon W.
Aside from the fact the store is old and Smiths does nothing to update the location, this store has decided to change Kroger company policy on its own. Kroger policy is returns are accepted without a receipt. I had 2 small items to return (less than $5) and was told they could not return or exchange without a receipt. The product was inedible due to freezer burn. Called customer service and they also gave me a hard time. I will be shopping somewhere besides Smiths going forward.
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May 2022 by Larry S.
An clerk named Denise at the liquor register is a total witch and has no idea how to treat customers especially rude to minorities. Typical dried up old bat with an attitude.
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March 2022 by Chanté B.
Very small grocery store looks like an old location as the ceilings are super low and set up is cramped. Restrooms are located at the back of store close to the meat department, super dirty and needed to be restocked. The worker in the meat department was more focused on taking food out of boxes than to help. I waited over 5 minutes just standing there waiting to be helped when he knew I was there. Customer service was not great at this location, and lacked products that other Smith locations provide such as more gluten free option foods.
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February 2022 by Deijah J.
Parking lot looks like a recycling business because there is trash everywhere. Lots of homeless people walking around. This smiths is the only one I know that's always packed 24/7, or at least it feels that way cause it's so cramped in the front. Employees always have an attitude as well.
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February 2022 by Shay N.
The guy in the seafood dept always ignores people. I stopped coming to this store for 3 months because I couldn't shake my experience. I get off my 10hr shift in the morning to rudeness. I'm not even grumpy! I will literally avoid him until the end. I've almost left my whole basket based off his lack of customer service.
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December 2021 by Kade B.
Went into today to pickup a few items. When I went to the meat/seafood department the employee working ignored me for a good 5 minutes working in a sink. I called to her several times, but no response. When she finally came to the front she asked if I needed something. I told her I needed 2 LBs of Salmon, she said she had to guess and can't cut the fish, I've never in my life heard someone working in this department at ANY grocery store ever say such a thing. I said that's ok. When she picked out a fillet and measured it to over 2.3 lbs I said would be fine. She then proceed to tell me that I can't have the fish till I was done shopping, that it's company policy. Like Hell it is, there was no signage ANY place to indicate this. Company Policies that affect customers are ALWAYS publicly posted. Never shopping this location again, may never shop at Smiths again.
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August 2021 by Stella W.
This grocery store sells food past the expiration date on sale. I knew some places would sell at discount if the expiration date was approaching but never have I ever seen a store sell something well after. Store is always unorganized and smells horrible. This was the last straw I'll be shopping elsewhere in the future.
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June 2021 by Saja K.
I stood at the deli waiting for a man to help me and he just stared at me. after 15 min a woman came and finally helped me and the guy continued to not do anything and just stare at me. which also made me very uncomfortable.
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June 2021 by Shirley V.
On Monday June 21 2021 i entered into this Establishment to do a Western Union transaction at the time of entering the store a very foul scent hit my nose but i continued with business when my husband entered the store he mentioned that it smelled horrible and i agreed. After my transaction was complete I asked to speak with management in regards to the odor in store. Iwas apologize to but nothing seemed to even bother the manager about my complaints. Shame on you Smiths Grocery it smells like spoked food throughtout the store
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January 2021 by Drew B.
The parking lot is dangerous. A family member was robbed and car jacked at gunpoint here. Besides that the parking lot is full of aggressive panhandlers at all hours. I have been to this location many, many times and every time I got harassed by panhandlers, usually more than once per trip. The store allows panhandlers to post up at each entrace and harass people coming and going. The store itself is fine and I've never had any issues with the employees inside but this location is just unsafe. I'll drive a little further to not have to deal with this.
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October 2020 by Kim A.
Please explain to me how my son and granddaughter got harassed by the MANAGER at this location because my 15 month old grand daughter didn't have a mask on? Exactly how do you think a 15 month old would wear a mask? Seriously??? Get over yourself. We go EVERYWHERE with her and have never had an issue. I would give a negative star if it would let me post a review without it!!!!
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September 2020 by Beverly Mel R.
This Smith's branch does NOT even deserve a star. Worst Smith's branch in the city. I had stopped in the get groceries and had to use the restroom which required a code on the keypad to enter. I saw that a butcher was walking out from the same area so I asked if he could unlock the door for me. He told me to wait as a Caucasian customer required his assistance. If this butcher hadn't walked out by the restroom area, I wouldn't have been annoyed with his uncourteous behavior since all it took was less than a minute to unlock the door. Maybe if I had been another Caucasian customer, this butcher's attitude would have been different. Oh and restroom is disgusting. Smith's need to uphold their standards for health & cleanliness regardless of location.