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September 2023 by Esmeralda Alcantar
Very cute fashion clothing and accessories in here!! Cutest boutique colored organized and all
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September 2023 by Clare Goldberg
Store has nice clothing selection, clean & organized… the deal breaker here is both of the female employees including the “manager” have the worst costumer service! Both gave me an attitude for asking price on a item without tag & the other one was bothered to open the fitting room since i “interrupted” her time of doing absolutely nothing just being on her phone, due to the poor costumer service of this employees i will not visit this store again.
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August 2023 by Nicole G.
April the store manager was amazing, so friendly and welcoming. The store has a great selection. Thank you April! I appreciate your great customer service.
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June 2023 by Michael Flores
Took my daughter and her friend to get graduation wear, and they walked out with two dresses. Staff was super courteous with the girls, asked lots of questions, and the staff worked really well together to get people in/out of the dressing rooms etc. It's not as pricy as I thought it would be from appearances.
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June 2023 by Joanna R.
April went above and beyond and assisted me with returning some items! Her customer service was amazing and her smile was contagious!
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May 2023 by BayAerialDrone TriciaG
Found a really pretty dress for a wedding!!
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May 2023 by Tad Y.
I came in to Windsor in hopes to find some nice heels for my daughters to wear at my wedding. Marysol helped my 2 daughters find a pair that matched their dresses and they both were in love with her selection. Marysol provided us with exceptional customer service and we are very pleased with our purchase and will definitely bring my daughters back.
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March 2023 by Erin V.
I went to this Windsor location and April the store manager was amazing and helped me return an item. Great customer service.
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March 2023 by Sety R.
Thank you so much to the lovely lady who kept checking on whether I needed help. I got some of the best-fitting pants I've worn in my life! All the other products at this location were a good selection of what Windsor offers, from dance til you drop party to evening soirée styles.
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March 2023 by Denise W.
Shopping with my teenage daughter is a struggle, so it was so nice that Kadence was such a huge help to us. She suggested a few dresses for my incredibly picky daughter to try on, which was so nice because they were things that my daughter wouldn't necessarily pick out herself. I was very thankful for Kadence. She looked very young, but worked her rump off to make sure everyone's needs were met. It was very refreshing to see such a young girl who seemed to genuinely care and was so kind.
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March 2023 by Susan R.
Need more employees! This is the type of store that it takes awhile to try things on. Fitting room situation is soooo disorganized!
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January 2023 by Maylene R.
Returned 2 items and only got refunded for 1 item. Called customer service and the manager charged me again $89.33 when I explained to her that I returned the items at the store and I have the receipts to prove it and only got a refund for 1 of the items. The store clerk stated there's nothing she can do. On top of Klarna is still waiting for them to notify them of the returned items. Until they notify Klarna, my return is still pending and will get charge again for the items I no longer have. I returned the items back on December 3rd. I purchased those items in November 27th. I called and they said the manager will give me a call back the next day and they will give me my refund. No one called. So I tried reaching out again and the manager was not available. I emailed them twice and no one has gotten back to me regarding my refund.
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December 2022 by Berenice V.
I gave it 3 stars solely because I like the clothes but the customer service is horrible. Kadence made sure to try to rush everyone out at 7 pm, a whole hour before closing. She was visibly upset the whole time and it seemed like every little thing ticked her off. Another thing that rubbed me the wrong way, is that she asked me for my email and name before starting the transaction. Seems like she signed me up for a rewards program without asking for my consent. Other than the customer service, I will say if you like clubbing clothes they are an option. Just be aware of the subpar service. I for one will steer away when possible.
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August 2022 by Nayelli Lopez
Very rude and disrespectful older lady (short black hair). If you hate your job so much find a job with minimal to no interaction with others. She yelled at a poor little girl and when she saw my reaction she started talking very loudly to other customers about it to prove she was in the right.
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August 2022 by Kenchele Fountain
Miranda was so sweet! She made my return process so smooth I was in and out within 5 minutes
