Zales Jewelers, known as America's diamond store since 1924, has established a reputation for excellent quality jewelry and exceptional pricing. With over 437 locations, including a favorite spot at Meadows Mall, customers frequently praise the knowledgeable and friendly staff. Many reviews highlight employees like Denise, Patty, and Patrick, who provide a welcoming atmosphere and personalized service. Customers appreciate their professionalism and the attention they receive, making each visit enjoyable and memorable. Shoppers often leave with more than they intended, drawn in by the exceptional customer care and extensive selection of jewelry, including engagement rings, wedding bands, and watches. The store is recognized for its ability to recreate pieces of personal value, ensuring that each item is meaningful and unique. While most experiences are positive, some customers have noted occasional misunderstandings among staff, but these situations are generally handled with respect and professionalism. Overall, Zales at Meadows Mall is celebrated for its commitment to customer satisfaction and its ability to create loyal customers through outstanding service. Visitors can expect a red carpet experience, making it a preferred destination for those seeking quality jewelry and a memorable shopping experience.
I appreciate Liliam she was very helpful with my store pick up order, she told me that two pairs of earrings that order online were trending , and I had made a very good purchase.
July 2024
I got a 5 star service satisfaction from Liliam she is so sweet, patient , helpful on her job!
June 2024
We bought our vow renewal rings here and other jewelry and watches. Highly satisfied with the jewelry, watches and customer service. We will definitely keep going back.