Zales Jewelers, known as America’s diamond store since 1924, offers a wide range of high-quality jewelry at great prices. With over 437 locations, customers can find everything from engagement rings to wedding bands, necklaces, earrings, bracelets, and watches. Many customers have praised the exceptional service provided by the staff. Jacob has been highlighted for his humor, patience, and straightforward approach, making the ring selection process enjoyable for those looking for their perfect piece. Tony, the store manager at the downtown Summerlin location, received commendation for his excellent customer service, guiding customers through their choices and ensuring they found exactly what they were looking for. His professionalism and ease during the purchasing process left a lasting impression. Winnie also stands out as a favorite among customers. She is described as super helpful, knowledgeable, and pleasant, assisting shoppers in finding beautiful items, including necklaces and wedding bands. Her dedication to customer satisfaction has led many to recommend her highly. Overall, Zales offers a welcoming shopping experience with a knowledgeable team ready to help customers find their ideal jewelry pieces.
Winnie and Jacob were awesome. Winnie was especially helpful... thank u
August 2025
Winnie was great at giving me details and options. Even with the store being very busy. Winnie answered all my questions and politely welcomed each person who entered. (Even those who were not nice to wait their turn like I had to)
August 2025
I came to look at rings a week ago just to look at what kind of shapes I like. Met Jacob and he was very funny, very patient and straight to the point! Brought my bf in a week later and we ended up getting a ring!! I definitely recommend going to Jacob!!!
