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December 2023 by Steven Hirsch
Lisa is beyond phenomenal! She has the best personality and is down to earth and genuine. She honestly deserves a pay raise!!!! Thank you so much Lisa!!!
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November 2023 by Jazzy Martinez
Lisa made everything so easy, she got us moved in, in less than 5 minutes. Very nice and professional.
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November 2023 by Nancy Jones
The ladies in the office go above and beyond they reached out to me twice before I came down to officially get my locker ready and the security is top-of-the-line and I am a Director of Fraud. I don’t usually tell people what I do for a living, but the way they responded when they thought someone was, transferring stuff from another locker was absolutely amazing
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November 2023 by Mary L
Great location & clean storage units. Lisa is very helpful, she made signing up quick & easy.
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November 2023 by Joel Newmeyer
Great communication, friendly staff (Lisa is awesome and very helpful!), competitive pricing and clean facilities.
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October 2023 by Sam Feiner
Lisa is great! Super helpful and very nice. Makes the process easy and painless
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October 2023 by Christine P.
Do not use this location. The storage units are slanted downhill so snow/rain melts and runs into the units facing west and units on the ends. Water seeps in under the edges due to open holes ..floods them. Plus my 2 units both had water damage from the roof leaking. Items up high off the floor had water damage and mold...plus the mice(which isn't covered by their insurance) had entered through the open slats on the outside walls at the bottom and got into the wet/moldy boxes and destroyed my family quilts and afghans that had been made by my grandmother and mom and can't be replaced. Many vintage Christmas items that had been handed down from deceased family to me had also been destroyed by the water. I CHECKED REVIEWS ON THIS LOCATION AND SAW NOTHING NEGATIVE SO I RENTED THERE. I PAID MONTHLY TO HAVE MY ITEMS TAKEN CARE OF IN A GOOD UNIT. I COULD HAVE HAD THE SAME COVERAGE IN AN OUTSIDE JUNK SHED FOR FREE IF I WANTED THIS TO HAPPEN.
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September 2023 by Diana Frasier
Had a wonderful experience thanks to Lisa! Thank you for all your help and for such a neat and clean storage facility!
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September 2023 by Arelyne Donaldson
Lisa has been so helpful. She got me set up in a unit quickly when I needed it. She is always so kind and caring. She is truly an asset to your company!!
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September 2023 by ur mom
I’ve only had the space for a few months, and my rate has gone up 2x. It went from $140/mo to $204/mo and then I get charged a $4.08 fee for paying over the phone because I can’t get the app work.I don’t want to say this is Washoe’s problem in specific, but it makes me dislike Cubesmart in general, and makes me wonder how many other renters they’re milking money from to put more money in their pockets.
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September 2023 by Vivian Davis
Liza was nice and accommodating. We got whatwe wanted. Fast and simple.
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August 2023 by Nicole Costigan
We’ve used CubeSmart 3 separate times. The month after we moved in they raised our storage rent by at least $40 every single time. This place is a scam.
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June 2023 by Brian Bradley
Lisa was very helpful. She came through for me when I was in a pinch. When we were moving to Reno, had 1 day in which to find a storage for a boat. After trying multiple locations that were all full, found CubeSmart. Even though it was close to closing time, Lisa got me a spot, got me checked in, and got the boat stored. I’m extremely thankful for the help she provided.
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June 2023 by Barbara Daylan
Great facility and lovely staff! Tammy was very helpful! Definitely recommend!
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June 2023 by Keith Morse
I've had a lot of problems with keeping up with my storage unit but they worked with me every bit of the way and understood when I moved into townPS thank you Tammy and Lisa
