-
February 2024 by Maggie Westfall
Very clean store and friendly staff.
-
February 2024 by James Kang
When I visited Vegas this is the first place I visited that had my fav rum! Clean facility, great staff. Definitely coming back
-
January 2024 by Kim I.
First and foremost... i need to acknowledge the wonderful and amazing service Albertsons always and continuously provides ...and that's always with a smile (^-^) store 4005 @ 3010 w. Ann road always leave me with a smile on my face ! and store associate Laurie adds to the Decorum and Ambiance .not only was she knowledgeable... she was patient and actually went to get some items for me in which i forgot and she knew exactly where they were !!! Now that's amazing customer service.. OVER AND ABOVE !!! most associates see helping customers as a chore or per say... a bothersome situation... but every time i come to Albertsons morning,noon or evening...i am greeted with kind associates ..and people like Laurie who goes over and above... gives customers and consumers like myself a joy to come and purchase from this very very clean store ...oh and the sales are second to none (^-^)to Pam Singer Dir. please... please keep your wonderful associates. And again Kudos to Laurie ....i really don't think that she expected me to touch bases with you guys ...especially since most letters can be Negative! Why not something Positive ?? Sincerely Mrs Kimberly Imada.. p.s i definitely recommend you guys to my neighbors...i love this store.
-
September 2023 by Christy Reser
I came in yesterday wanting to exchange a propane tank, and get some eggs. I went to the self check out and asked the employee there how i would make the exchange. She pointed to the empty customer service desk, I asked if there was a way I could pay here? She again pointed to the customer service desk that was empty with no checker there. As I started to walk over to the empty desk Raven said " here!!! Gimmie that!!!! I looked at her a bit confused and she started to motion with her hands to give her the eggs. She rang them up and when she was done she walked off.. I asked her as she was walking off "are you going to exchange the tank?" She stated that someone was out side. She did not have a friendly or even just not rude attitude. Like I was a bother wanting to know what was happening!! I walked outside a bit stunned that people are working in jobs they hate!! You do not have to be friendly but being rude or dismissive is not right either!!
-
July 2023 by Elsa Mena
At the self check out. It’s full. Guy leaves from his and goes to a newly open one because his starts calling for an attendant. Not one in sight though. Attendant finally comes back and completely ignores the self checkout is calling for an attendant and stands there swaying, staring at me in silence - the only person in line. Meanwhile I could have used that checkout if they took 1 second to fix it. ? Albertsons, some honest advice I don’t know if it’s truly a staffing issue or your management is extremely poor but you should take lessons from Smiths. Always has attentive, friendly attendants there but never here. There were also no carts when I went. Had to leave and go to Walmart for items I couldn’t carry by hand! A bag of lemons also wouldn’t scan. Left it there because no attendant to help!
-
July 2023 by Gary Roy Hornsby
I recently visited this Establishment, July 3, 2023. I was doind some forth of July shopping & Wanted to take advantage of Albertsons fabulous "Clip & Save's". I was at the self checkout completing my purchases & was Immediately greeted by a employee by the name of Hong. She was extremely friendly, funny & helpful. I ran into trouble completing my transaction & asked her for assistance. Little did I know, Hong did not work the registers in self checkout, she worked in book keeping. She still took the time out to show me what I was doing wrong in the Albertsons app & walked me through my transaction. Because of this I will be a loyal customer. She went over & beyond & I left there feeling like I had made a knew friend. Thank you Hong, you made a positive impact on me & absolutely made my day! It's outstanding employees like you that make customers feel special.
-
July 2023 by Marge A.
Service HORRIBLE in deli. People just ignore you and don't make eye contact with you to act like they don't see you. This store doesn't have good stock and it just feels dirty.
-
July 2023 by Angelika Overbeck
Great experience, clean store, friendly and professional staff.Just, well, Just could you set up the stores all the same ? lol
-
June 2023 by Christina Smith
Zero stars if it were up to me. Very rude checker absolutely no help what so ever. If you don't like your job quit! You'll making the other wonderful checkers look bad.
-
June 2023 by Mark Las Vegas
There is no choice cuts behind the meat counter, it was all prepackaged. They only had one boneless ribeye steak. The bone in ribeyes were very fatty and very expensive. The t-bones were a bit less expensive but again, a lot of fat. Super small selection. I bought the t-bones that they had but ended up returning them and getting pizza.
-
June 2023 by Diane H.
I went to the Albertsons in our area ( Ann Rd and Simmons ?)Now mind you we frequent this particular store often and have never had problems getting help ( ever) So on today 6/22/23 upon checking out we discovered a price error and was trying to get some help getting the item off there was already a young lady helping someone my husband found another employer ( hope she wasn't a manager) cause the service she didn't provide was just uncalled for she told my husband oh she ( the other young lady will help you now kind you she was already helping someone the tone the attitude the flat out refusal to even offer help was just plain rude now again I hope she want management ...The Non service by this individual was taken by me and my husband was WOW REALLY!!!!Haven't been In Nevada but 3 years and have never been treat so poorly and my husband is a disabled vetSo we decide to leave our shopping with items right there at the self help register ( sorry not sorry ) Will it stop us from coming probably and if I ever visit another albertsons I hope/ pray the service is better than we received on today And no she wasnt a young woman she was an older white woman and my husband an older black disabled vet Now before you jump to conclusions I was taught to respect everyone regardless of position I will treat the janitor with the same respect as aCEO Without customers you have no business and bad attitude employees reduce customers and we were willing to pay the high prices at Albertsons but due to the attitude of management all items were left at register atBad service is never okNo manners what so eve
-
April 2023 by nadine harris
A handicap cart malfunction todayThis is this second time it has happen to me I didn't know who to report this some very Nice customers help me get back to my car my my groceries.Please check our the charts for usThanks so Very Much
-
March 2023 by Pete Tellefsen
Great store. Had just what I need. Very clean. Not too crowded. Was in and out in no time
-
March 2023 by Marja S.
This used to be our favorite grocery store in our area and we shopped there every week. The service and people were great. Now they have self checkouts, less customer service and no one we recognize. Today is probably the last time for shopping for us. We do have other choices in our area. Sorry it's gone downhill.
-
February 2023 by Ruth R Larrabee
It's annoying the way they price their sake merchandise. I don't want to buy so many items at a time! The self checkout didn't take cash, and person who was supposed to help --didn't. I ended up putting in some cash, then pay with a credit card but it didn't deduct the cash I paid. Not enough real cashiers.
