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February 2024 by Breanna Banks
Customer service is horrible. Never again
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February 2024 by V Blue
Just wanted to share the great experience I had at this particular Auto zone on Craig rd . The gentleman Eric was very helpful and knowledgeable in helping me to replace the battery for my car. He was also very patient when listening to some of my concerns about my car issue and even helped me take the battery outside and loaded into my vehicle. I was also given a friendly greeting and acknowledged by a wonderful lady named Grace during my visit to this location. Overall, I had an amazing experience here and really feel these people gave me exceptional customer service with a smile that you don’t find every day . Thank you Eric and Grace for making my day !!EDITED 1/30/24Visited this location again on 1/28/24. There was an issue with a battery I purchased a year ago and I needed someone to assist me with the problem. Initially there was some confusion but when the manager Grace came over to help she took care of it immediately, treated me with respect and gave exceptional customer service!This isn’t the first time I’ve had an interaction with Grace, but each time I have she’s always been professional, friendly and helpful. I could definitely see a promotion in her future because she’s consistently putting her best foot forward to ensure customers have a great experience when they visit her AutoZone location.
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December 2023 by Michael C.
This disrespectful lazy POS!! working the floor would not help me find the number to an air filter even though I was respectful to him. He told me it would be best to go wait in the line where there was five people already waiting. Took money and business right down to O'Reilly no problem!!!
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December 2023 by Timothy Thompson
Very helpful knowledgeable staff. Good quality auto parts.
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November 2023 by Jeremy Blackfire
Rude unhelpful and expensive. Their idea of installation is some guy who works on your car in the parking lot...if it's not to hard ...is what they said. Then they all walked off to talk to each other leaving us customers just standing there. We left...they had no motivation to help us...so we had no motivation to stay. They lost a 250 dollar sale. GO SOMEWHERE ELSE!!!
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November 2023 by Rodney De La Mora
Rob was very help, professional, and knowledgeable. Rob gave some of the best service I’ve ever had. Big props to Rob. SKOL!!!
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October 2023 by Chris L.
Imagine going to AutoZone to buy a part from my 2015 challenger and them telling you they don't sell parts for that car!! A car that is only 8 years old..how in the world does a auto part store not sell auto parts
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October 2023 by quincy brass
Very rude no one in line been in line for 10 mins and no help. No one came to the register. No one acknowledged me at all. Horrible customer service. Keegan L completely ignored me.
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September 2023 by Nicole Jones
The cashiers who replaced my blinker lightbulb were great! It was messed up pretty bad.
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September 2023 by Georgina Miranda Luna (MILU)
Grace from 1915 w Craig rd N Las Vegas NV, gave me the best customer service experience, she went the extra mile with her service and made me a happy customer, she does her job flawlessly and she likes what she’s doing, she deserves more than 5 stars :)
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August 2023 by Jose
Great place for parts and advice. I’m not too shy about doing some work on my vehicle. These guys have saved me hundreds of dollars. Sometimes, what seems like a huge problem can be solved at home with some guidance and the right parts. By the way, they check batteries for no charge. One thing to remember, they have a self check out counter if you’re paying with card.
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August 2023 by CruisingWith Chris
I appreciate this autozone everytime I go to it. The team here is always well trained. They have a great stock of items. Their managers handle situations correctly swiftly and accordingly. Thank you team auto zone on Craig!
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August 2023 by Teresa Reyes
Just went today...My battery was messing up and i bought a new one. Your customer service rep Jason not only sold me the battery...he also installed it. I am so grateful especially in this heat. Thank you Jason?you are very kind,friendly,and nice.
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July 2023 by God's Chosen
Yesterday I was helped by Roberto and he was such a great help. Very patient, soft spoken and kind..even funny. It is good when you can find customer service like this where you have a great customer service experience because of attitude. Very pleased.
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July 2023 by Vickie Tereau
I had a GREAT day today when I stopped by AutoZone and purchased a sterring wheel cover and Terrance went above and beyond and so kind to put it on for me...Thanks again Terrance, you made my day!!!
