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October 2025 by L.
I went into the store to get my engine light check, I was immediately greeted by a young lady (I didn’t catch her name) she let me know that someone would be with me shortly. I didn’t have to wait very long but a gentleman by the name of Marcel helped me out and went above and beyond to ensure I knew what was wrong with my truck. He check the light, printed out the information and gave me great customer service, which is very rare nowadays. This was a great experience! Thank you
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October 2025 by Karrie Barbee
My daughter needed a new battery. During our visit we were helped by two people and both were amazing! Sadly, I don't remember the lady's name, but the gentleman was Marcel. They were so busy and yet neither employee let that get in the way of good customer service. We appreciate both employees and if I remember the lady's name, I will edit my post. We will be back!
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October 2025 by Alex
A dead battery normally means a bad day, but Marcel definitely made it feel like less of a bad day. Great customer service, deserves a raise or promotion honestly
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October 2025 by Erik C
Went in to buy a battery, Jeremiah was very helpful and went out of his way to thoroughly walk me through the options. Afterwards he helped out with installation and did a great job. No complaints and will be returning.
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September 2025 by Kaelynn Hunter-Prock
Amazing customer service efficient and well thought thru Marcel is the best
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September 2025 by Mike DaSilva
The store is amazing.There's a guy hungry that works there.He was great, very, very knowledgeable, very helpful.Great guy.I believe we works nights.Henry thank you so much for your help
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August 2024 by Dorrie England
I usually go to Auto Zone and thie location for all my car needs I went in asked for windshield wipers for my car they seemed confused on what kind my car needed then th3y came out and looked and said they were the kind that apparently is more difficult to get or change so amother guy took over and he foilund some on the shelf said let me go see if they are the right fit for your car he put them on which was very nice qnd I tipped him for it but when I paid I was not happy $75 for wipers come on I feel like I was taken advantage of as a woman that was by myself as I usually only pay $32 and I dont need a high end name brand wiper I was not even told the price first or asked if that was ok the employee threw the empty packages in the trash I wont be back here sadly to say lost a customer ? I would have never paid that price I should have said take them off hard lesson learned and have to eat the $40 up graded price crazy!!! So be careful and aware and check the price first or ask before they just pick what they want and install it .
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August 2024 by Edgar Resendiz
Horrible customer service from the woman at the from the woman upfront
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August 2024 by Juan Serrano
Great people always a pleasure to work with them.
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July 2024 by Richard Ramirez
I called to see if they had adhesive for a windshield gasket because it showed they had it online. The guy told me he was going to check, then said no they did not. I said are you sure, because it said you have it online? He confirmed that they did not and said that they fine even make windshield gasket adhesive..
I went in and found it not even within 60 seconds. I’m pretty sure the sign for the isle said adhesive or something, so I only needed to look in the one isle. I looked and it was right at the end of the isle and it literally said “windshield gasket adhesive”.
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June 2024 by Sebastian Knight
This is my new auto place thanks to kevin. He’s an absolute professional and the company is very lucky to have him.
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June 2024 by Chris M.
Needed a turn signal bulb for my work truck. Had the bulb number. Wasn't busy and the counter clerk helped find the bulb quickly. Had the wrong socket end and he instantly knew the correct one that I needed and picked for me. Very knowledgeable, helpful, and friendly! Great customer service! In and out.
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June 2024 by Daniel Navarro
This store is great because of employees like Marquette. He double-checked my parts that i needed. I even asked him to check my battery, and when he saw corrosion, he cleaned the battery before even trying to test the battery.
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May 2024 by Brad M
Been here multiple times and the staff is always great, very friendly.
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May 2024 by Thomas Mantha
I stopped at 3 auto parts stores today to have my 2014Jeep GC Limited battery tested. The battery in this vehicle is actually located under the passenger front seat. There are two remote terminal points under the hood. I was told that this underhood terminals do not give an accurate battery test result. First store, tested good. Second store tested bad. Neither partsmen offered to try to test at the battery location. I went to a third store and had a young girl, Tyffanie W. help test this battery. The underhood terminals gave a bad battery result. Tyffanie asked if we could try to test the battery under the passenger front seat. She, through great preserverance, was able to get the battery tested at the battery. The test passed, Good. This young girl is a true asset to the Ann Road Auto Zone. Tyffanie really went beyond the call of duty. I went back into the store and talked to the manager about his excellent partsGIRL! The manager asked me to rate her performance on the Google reviews site. Tyffanie, I would have rated you above 5 stars but excellence is sometimes under-rated.
