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October 2023 by Nancy S
Berger Allied Moving & Storage was the White Glove Service selected to deliver & set up our new dining table. The 2 guys were on time, professional, and knew what they were doing! Overall, an excellent experience.
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September 2023 by Karina Perez
Showed up on time. Service was great and professional.
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September 2023 by Bethany
On time, efficient, and super friendly. Best moving company we have ever used! From beginning to end, communication was clear and the process smooth. I felt super comfortable with the guys and just let them do their thing!
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August 2023 by Erin Ellis
Called to tell me arrival time. Showed up on time and quickly went to work. Efficient and friendly. Cleaned up mess from unpacking and hauled it away.
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April 2023 by Greg Farina
This is an Update from one year ago:It has been almost a year Since my move to Florida.I finally closed my storage Facility in Florida , Where Berger Allied Movers delivered my Household Content. While removing content from storage , I have discovered more than several items missing and several more Damaged. Also the crew from AlliedDisassembled my Patio Table , Platform Bed , Oak Dinning room table , Desk any other Miscellanous furniture only to loose the Hardware needed for assembly. I was able to purchase one set of hardware for platform bed from California that took several weeks. The Driver in charge of crews refused to answer my callsin my attempt to re hire him for my final move. At that time not knowing about Damage and missing items.In essence what these big moving companies do is pack the trailer air tight with other peoples possesions and cram items in the Trailer not caring about Damage. I am very Upset about My Art .com Print that was Expensive and I packed it in its original Box. Its Missing. Also their affiliate company that does vehicle transport took 12 days to deliver my Vehicle to Florida. After myComplaint the best they can do is provide me with a free car wash . WOW what compensation.Also Staff in Vegas did not return my calls last year , So I gave up after numerous attempts.I do not Reccomend this company at all , Large trailers is not the way to go. Their system is very flawed. Probably best to rent your own truck or Perhaps Pods so you can load yourself and preventdamage that you can control.A hard Lesson for me to Learn Also very costly in terms of Dollars. Hope I can prevent someone from making this Mistake.Sincerely
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March 2023 by Pete Sanchez
Berger Allied Moving is hands down the best moving company we have experienced. We have moved a couple times and no others have even come close to this kind of quality. The entire team with Berger Allied was friendly, knowledgeable, respectfulof out time and our belongings. I would recommend this team time and again. Thank you Berger Allied!!!
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March 2023 by h X.
My husband and I had our household goods moved from Europe, and Berger Allied was brokered by its parent company to deliver to us.All went well until the delivery, when Berger’s team lead was unable to find the legs to our dining table. The dining table is tempered glass and chrome, weighs between 350 and 450lbs, and requires 3 people to set up safely. The lead said that if we were able to find the legs (many boxes were still not opened), the team would return to set up the table.After a few days of unpacking, we were able to locate the dining table legs, and contacted Berger to request a return to set up the table.The Berger rep Andrea communicated that she would call my husband back that day, did not, we left a follow up call the next week, and no return call. We were let down and ended up having to set the table up ourselves.Interesting that part of the move contract was that all of our furniture was to be set up by the delivery team, we waived that service EXCEPT for the dining table.Unfortunate, especially because our international representative Fernanda Enriquez did such an exceptional job in taking care of us, and we were not able to rate her.
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February 2023 by Shelita Pillard
The service was outstanding, the delivery was on time the workers were respectable and very helpful and getting my stuff into my storage. Can’t say enough about the drivers outstanding.
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January 2023 by Ron Beck
Items were lost and damaged and they refused our claim. More or less blaming us for not babysitting the workers as they unloaded the truck. Don't recommend this company.
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October 2022 by Jean Kini
Very nice, professional people. Their fee is super reasonable. Will 100% refer them to all my friends!
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October 2022 by Bill Lanier
UPDATED REVIEW 10/8/22 --- The Director of Claims reached out via a phone call to take responsibility for a situation that in her words "could have, and should have, been handled differently". Before I could say anything she said she had reviewed my claim and would pay full replacement value for the TV as well as the couch, or we had the option to keep the couch and receive 50% of the full replacement value of that item. She was also willing to pay the cost of having the damaged TV picked up by a recycling service. From my perspective this was a sincere act to remedy a situation with an individual customer.... possibly a one time customer that could have been easily written off. I have moved enough to know that stuff happens. That was never the problem I had with Berger. The problem for me was how it was handled. I can now say that Berger Allied is a stand up company. That in combination with their professionalism and competitive cost led me to change a 1-star to a 5-star review.This is long but WORTH THE READ if you are considering using Berger Allied for a move --- What is the point of paying for added insurance? --- If you have ever had possessions damaged by movers but only had the basic "free" damage insurance, you know your reimbursement is based on weight not value, so you literally get pennies on the dollar for any damaged high value items. Having learned this the hard way on a prior move ($15.25 reimbursement on a busted $325 teak dining room chair), we bought extra insurance coverage through Berger when we scheduled our local move. When the movers unpacked our family room couch the driver and I both noticed a rip in the fabric.This was noted on the delivery documents. When we later set up a 65" 4k tv we noticed the screen panel had been damaged. We filed a claim on both items. Berger sent out a 3rd party claims adjuster who examined the damaged, and noted the TV was not repairable and the couch should be replaced or reupholstered (note - we discovered later this is had little bearing on what action Berger Allied would take). The original claim adjustment was for a lower priced model of tv and included a "cosmetic adjustment" for the couch since it was still functional..... I refuted their initial adjustment by documenting that all 65" Samsung TVs are not created equal and while my couch was indeed functional (it still has 4 legs and cushions) it is an eye sore sitting in the middle of my living room, the damage of which was documented and photographed by the Berger Allied driver. My "claim against the initial adjustment" is now under management review. I was told this could take 6 - 8 weeks. It is going on 11 weeks with no resolution. I have no idea what other recourse I have other than to warn people regarding Berger Allied's practice to NOT PAY FAIR VALUE on insured damage claims. You are damned if you do and damned if you don't buy additional moving insurance (which is NOT inexpensive). I read other reviews stating the movers were friendly and timely. If friendly and timely are what matters to you then maybe Berger Allied is a good choice for you. Personally I would rather take unfriendly and took longer than quoted, rather than be dealing with the frustration of damaged possessions and unwillingness to pay fair value on insurance claims.
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October 2022 by Andy G
Movers showed up on time and were very efficient and professional. Treated our home as if it was their home. All items delivered with no damage to items or to property. VERY positive experience!
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September 2022 by Diana Holden
Andrea sent a crew and they were so hard-working and respectful and patient with me. They took very good care of me I am extremely satisfied highly recommend.
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August 2022 by Mary-Beth Marsar
Great experience from the estimate through the delivery of my household items. Had my items within 3 days on a move from Las Vegas to Houston.
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August 2022 by Leslie Yarington Ochoa
They were friendly on time and responsive.
