CVS is appreciated for its helpful and friendly staff, with employees going above and beyond to assist customers. Customers have praised specific employees for their excellent service, such as helping find out-of-stock items and providing great customer care with a smile. The pharmacy staff, including managers, are respectful, professional, and eager to help with medication needs. Many customers enjoy shopping at CVS and value the convenience it offers. However, some have noted issues with long lines and insufficient staffing, which can lead to delays. There is also disappointment over the closure of certain CVS locations, prompting some to consider switching to other stores like Walgreens. Overall, CVS is seen as a store with dedicated employees who strive to provide good service, despite occasional challenges with busy times and store closures.
For the minute clinic Sydney, you're patience is unmatched. Thank you for helping to keep me calm in an emergency situation. CVS is a better company because of You. Mark, Thank you for making me feel seen and that my issues mattered.
February 2026
Went to my local CVS. Had some questions for the pharmacist who was extremely helpful! And when I checked out at the front of the store the gentleman at the register was also very helpful and a nice in getting My OTC insurance card all set up so I can go back and use it again. I will definitely switch to this pharmacy!
November 2025
I went to get a physical, Fortunately I got Joshua Owens as my assistant. Fantastic job, great attitude & energy, not once did i feel discomfort! :)
