-
April 2024 by Dennis G
If you want Healthy eating come to any El pollo
-
April 2024 by mario hernandez
The service is bad
-
April 2024 by Maria Hernandez
Poor service ?
-
April 2024 by Lisa Rosario
The food and the staff are awesome.
-
April 2024 by Alecia Green
Fast friendly service
-
April 2024 by Tyrone Hinton
I'm giving the fast food industry low to no stars. When it's my fault in the first place for going. The corporate side just wants the money. There is really no service in that industry anymore and if there is, it's very little.
-
March 2024 by Noel
The service is great and I like how they honor the coupons. Most of all, the food is excellent and seasoned well. The only thing is that you have to get used to ordering through a kiosk which I have no problem
-
March 2024 by Caden Stary
Quality was decent, but good portions just wished the quality, of the meat and salsa were better, overall its okay.
-
March 2024 by Jeska
THE GIRL IN THE DRIVE THRU WAS SUPER RUDE IF YOU DONT LIKE YOUR JOB FIND SOMETHING YOU DO!
-
February 2024 by Robert Trujillo
Chicken is good but pieces of chicken are to small..
-
February 2024 by Isco Abarca
second time I come home with incomplete
-
February 2024 by Jairo Serrano
Walked in and was greeted by the employee's was confused on using their new kiosk machine so one of the employees called Jose helped me out and had excellent customer service once I got my food it was fresh and juicy very much enjoyed coming to this pollo loco will come again for
-
February 2024 by Ruby Caldwell
The chicken is dry and over cooked, once the chicken was spoiled. Don't go here
-
February 2024 by Lesly Martinez
Very bad customer service! Cashier was giving a nasty attitude and kiosks for self order dont have funds for change???? Then why have an option for cash? Well because of that issue they had to take our order and we received bad attitudes for that inconvenience. Will not be coming to this local Pollo Loco.
-
February 2024 by bob smith
So after you stand there for a while you realize that they only do orders through the kiosk. No greeting, no sign telling you anything. When the woman preparing my bowl called my number I smiled and thanked her. She pretended like I didn't exist. I then found a seat in possibly the nastiest dining room I've ever seen. Half of the booth's fabric were repaired with ridiculous amounts of duct tape. Every table was dirty. As I was eating I noticed the chairs had Never been cleaned Ever! I've never been disgusted by chairs before?!? Then I made the mistake of looking in the floor corners. Bad move! After dry heaving and considering throwing the rest away I just focused on my food. I also thought it was strange that some of the employees just constantly went in and out of the restrooms - which were absolutely filthy as expected. So I decided to take the survey advertised by the receipt. Not possible! There is no survey ID on the kiosk printed receipt. Unreal.
