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November 2023 by Laurie H.
Came here yesterday. Had to come back because the retailers forgot to do the right side of the car, the windows were so dirty. After the manager told them what to do, they were still confused. Being that they are teenagers I had to take things over. I showed them what windows needed to be done. If you have patients and can give kids grace, the job will get done. The prices went up. I won't be back. I'm so sad, but things change.
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November 2023 by Sherri C.
My first experience here. Took WAY too long. Over an 1 1/2 of my workday. I could have done it myself quicker. I paid for the VIP Interior $30. Inside and out was average. I watched half a dozen other vehicles come and go while my vehicle sat. THEN got one guy working on it. Other vehicles had 2-3 attendants. Super disappointing first impression.
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November 2023 by Ivonne Matthews
Just around the corner full shop stops.. car wash, oil change, & gas station wit full staff car detail...very pleasant staff & lil casino inside that hits on the regular up in the thousands bracket... if u got the dime it's well worth the time!! 1 of my fav once a week places to stop at!!
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October 2023 by Ashleigh H.
Full VIP car wash with interior and exterior. Looked okay from the inside and getting into the drivers seat. Went to the store and went to load groceries and saw they never even opened the back hatch to clean 1/3 of the car.
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October 2023 by Tricia Horst
I would give this location and company a -10 if it were an option. I used to be a monthly member but the last time I went in, the machines must have been off track. After leaving, I noticed that the back housing of my driver side mirror had been ripped off. When I stopped to call them and ask for them to look for it inside the car wash I noticed that there are now several small scratches the length of my car. Went back to this location for them to give me the housing for my mirror and have them look the car over, and they had an “ oh well” attitude. In addition to the damage to my car, the guys must’ve been wiping the inside and outside windows with the same towel they use for the tire shine. The windows were so greasy that it was difficult to see out of them. Canceled my membership and gave a lengthy reason, haven’t heard a word from the company.
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October 2023 by amy. robinson.
The last three times I have had my car washed here, have been garbage. Water spots on every window and mirror, and bugs still plastered on my grill and windshield. Today I even opened my door, after he did the knock and thumbs up, and asked the (drying) guy to get the bugs on the windshield. He said, “I got you.” Scratched the three big ones off my side and did another quick wipe. Never went to the passenger side. Knocked on the window with his thumbs up and took off. I guess I’ll take his $10 tip and go spend it on a sponge and do it myself. Does nobody take pride in their work anymore? I won’t be going back. Three strikes.Service: Auto detailing
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October 2023 by Mike Snyder
If there was a ZERO star, that’s what I would give. Came in Friday afternoon, 4:15pm ish, got the outside only with tire shine. Well, shame on me for not looking at it before driving away… the “tunnel” must have been semi broken because all of the soap didn’t get rinsed off, and the two “men of color” doing the wipe down and tire shine……. HOLY SMOKES! I think they used the towels with tire shine on them to wipe the paint…. I can’t even describe what I saw when I got home, but what I can say is a spent an hour rewashing it in my driveway to fix it and I will also NEVER return to this car wash. Not that it matters because everyone should be treated the same but my vehicle is a new Ford Raptor, definitely not a “beater”. DO BETTER!
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October 2023 by Thomas Brown
Freddy's is the best place in town for the lazy that want their car right. I have the $50/ month plan and usually tip $5-$10. I drop in about once a week, dependent on the rain or how windy it is. They always get my car looking FABULOUS!
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October 2023 by Stephen Bennett
The rinse at this location (Craig) has been an ongoing issue, at this point it’s not worth going there anymore. Apparently it’s been relayed to management but nothing gets done. I’ve had a monthly membership for 4-5 years and will be discontinuing that asap.
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October 2023 by Tricia H.
I would give this location and company a -10 if it were an option. I used to be a monthly member but the last time I went in, the machines must have been off track. After leaving, I noticed that the back housing of my driver side mirror had been ripped off. When I stopped to call them and ask for them to look for it inside the car wash I noticed that there are now several small scratches the length of my car. Went back to this location for them to give me the housing for my mirror and have them look the car over, and they had an " oh well" attitude. In addition to the damage to my car, the guys must've been wiping the inside and outside windows with the same towel they use for the tire shine. The windows were so greasy that it was difficult to see out of them. Canceled my membership and gave a lengthy reason, haven't heard a word from the company.
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September 2023 by Cheryl Mayfield
It’s been several years since I spent the extra money to get a car wash. I usually do it myself at the WOW car wash. I paid $25 to get my car washed and I was blown away how horribly done it was. I did not know you had to tell them to vacuum the back. Ok but I did not know you had to tell them to wash the inside windows also. My 10 yr old grandson could have done a better job. I seen them constantly in their phones. Mind you I went on a weekday and there was maybe 5 cars total being washed. So it’s not that they were busy. A man standing by me said he was never going back and I too feel the same way. Do better fabulous Freddy most especially your prices!! Outrageous.
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September 2023 by Charissa R.
Disappointed in this place.. I've been going here for 17 years. We have 5 vehicles. We get oil changes next door on all of them and in the end of July I had oil change and then left for vacation for 2 weeks. Once I got back, we had all the crazy rain and finally today I was able to find time to wash my SUV. I had a 50% off from my oil change that they wouldn't honor due to it being 2 weeks over policy. ( which they have honored before but manager said corporate would wonder why we honor this....Honestly no big deal. I ended up coming to Craig Road car wash.. fabulous Freddy's wasn't busy at all only had one car getting dried ...I wanted the best wash. Why send a 23.00 wash away? Oh well won't go back with any of my 5 cars.
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August 2023 by April Powell
I took my vehicle to Fabulous Freddy's for the 1st time. I drive ablack vehicle & it was extremely dirty (in my opinion). I purchased the wash for $45. Running through the wash tunnel brought back some memories with all the different colors of soap & lights. Anyways, we were greeted by a detailer named Michael. He was polite, asked if we had any requests & directed us to the waiting area. After about 10 mins or so he was done. He did a "fabulous" job! I truly appreciated his attention to details. Out & about someone even commented on how nice my vehicle looked especially my tires. The guy even asked what dressing was used on the tires. Naturally, monsoon season os here & I was able to have a clean car for like two days. Thank goodness for the rain check. I called to verify if I qualified for the rain check. The assistant manager Katrina was polite & informative. Brought my car down & they rewashed my vehicle. Overall, very pleased with the service. Will definitely be back.
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August 2023 by Steph T.
I took my car to this location today at 12:30 there were two vehicles being detailed I was stoked quick wash.... To my knowledge car washes wash cars. I pulled in to be told my car was to dirty to wash. Mind you one of the vehicles that was just washed was muddy and needed their power washer as well. Per the supervisor that didn't know Brandon the manager had just denied me service. I am now waiting for my car at the Montecito location. Where they happily washed my car. Worst customer service experience I have ever received. This was what was to dirty. The second picture is the car being cleaned in Montecito location
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July 2023 by Roumen Todorov
The kid that cleaned the car did not wipe the inside of the windows or the bugs from the front of the car. I complained about it and they said next time to tell them to make sure they clean the windows. How do you tip after this attitude?
