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April 2025 by Cynthia Knight
Good Selection most of the time. The store was a mess yesterday when I was there.
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March 2025 by Nick Lanz
What's up with all of your dead trees in the parking lot? I mean, holy crap, I'm all for saving water but jesus christ. Now there are dozens of dead trees making a mess all over everyones cars....
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March 2025 by Larry Conway
Ok. A bit messy but some great bargains
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March 2025 by Bryan W
Their price and discount code very confusing.and alot items don't have pricing on the items. Have asked
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March 2025 by tjwgma
The voice narrator has begun saying left turn. But the signs say the opposite. It's confusing - the sign points left but the direction and the voice, says right and visa versa.
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March 2025 by Bethany W
I shop at this Kohls quite a bit and have yet to experience anything like I did on March 9, 2025.
While I was at the register with my items already being scanned, a family approached the associate and explained that they had received items from Kohl’s with security tags still attached. The associate, whose name I did not catch, told them that she would take care of it. When the family asked if they should get in line, the associate dismissively replied, “No, she (referring to me) is fine.”
Without seeking my consent or acknowledging the disruption, she paused my transaction to assist them. She did not ask them to wait in line as other (clearly not all) customers are expected to do, nor did she consider whether I was okay with the interruption. While the couple at least thanked me afterward, the associate never acknowledged what she had done.
I am unsure what Kohl’s emphasizes in its employee trainings but in that moment, she failed to demonstrate fairness, professionalism, and consideration for all customers. Her actions displayed a complete lack of respect for me and my time, and a disregard for fundamental customer service etiquette.
I wish I had addressed her actions in the moment, but I was genuinely caught off guard. However, I knew that if I did not say anything at all, it would continue to bother me. So, I decided to share my experience through this review and complete the customer survey. Hopefully, this is addressed accordingly.
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March 2025 by Lamar Crosby
I go here to return my Amazon purchases...
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March 2025 by Valerie Smith
I had a 30 percent off coupon and they didn't honor it because it was a "name brand" item. Made the trip for nothing!!
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February 2025 by Mark Rambo
Horrible scam store,had pair jeans ripped out down back pocket seam,they need reciept,who keeps reciept for 23 days if you like and keeping? Never had Levi's ripped out so fast,no other dept stores do that,just Kohl's, I showed them on my account when I made purchase,they wanted paper reciept,total scam,I will never purchase another thing from this pos store
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February 2025 by Brooke Cuevas
pretty expensive, but nice selections. hardly any cashiers when ive been- expect to wait to checkout.
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February 2025 by Seth S.
It looks nice but I can always shop anywhere else for better products at half the prices.
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January 2025 by Vicente Barraza
I was helped and sent on my way.Very functional and business like
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January 2025 by Daniel Rosser
This entire store was trashed and disorganized and had entire sections of clothing just all over the floor or thrown on top of piles. I witnessed multiple employees just chatting and laughing and not working, and some of them walking right past all the messes and doing nothing. These photos are just a reflection of some parts of the store, but the entire place looked like a tornado went through it. For how expensive kohls is, this was horrendous.
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December 2024 by Mildred Sims
I experienced an un welcome experience at Kohl's, SEPHORA YESTERDAY.
When I arrived in the store, the associated greeted me, took my request that I was going to purchase, and told me she was helping another customer. she checked out the customer she was waiting on when I arrived. Other customers had gotten in line while she was while she was checking out the customer that she was helping when I arrived. She ignored me started to check out the new customers that arrived and kept telling me I'll be with your shortly. Never again will I be shopping at KOHL's, SEPHORA again. Never encountered this kind of service just shopping at KOHL'S DEPARTMENT STORE IT SELF.
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October 2024 by Unique Wilson-Burris
Pricey.
