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December 2023 by Jorge Perez
This location never answers their phone! You can call 10-20 times and they will never answer!! I tried placing a food order from their restaurant thru UberEats and they always cancel your order!! I tried replacing the UberEats order and 15 minutes later they cancel your order.
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December 2023 by Maleni Vargas
Tortillas had mold on it. I had to go back and get a refund. Get it together and put sticker on them with how long they last, expiration date or something. Disgusting!
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November 2023 by Lou A.
La Bonita located on Rainbow and flamingo has one of the worst possible customer service .in any way, shape or form meaning any department especially if you don't speak Spanish they treat you like an alien not to say the word somebody needs to look into this, especially you the owner, Mr. Jaime is truly embarrassing since 4:45 PM didn't want to cut any meat didn't wanna give you any customer service didn't want to do anything out of the ordinary meaning can you cut the bones and have perhaps el herradero does that 100% of the time The machine to print the n numbers at the meat department was broken Another perfect example is that the items that come and sell on Wednesdays and Thursdays and you go as the produce manager person in charge whoever is out there they'll say oh we don't have any more we're sold out and I'm talking about seven in the morning but it's sold out when is the first day of the specials Nobody wants to provide any assistance. It's truly sad like I said Mr. Jaime I know you do you know me and you need to know that your employees are making you look terrible feel free to call me if you need me to send you pictures or a video or anything like that or I can post it right now I can post a video of what was going at your store no problem thank you Lou Alarcon!!! Poor management horrible customer service..
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November 2023 by AliSenshi
Awesome supermarket, best customer service, amazing organization!
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October 2023 by God's Chosen
I love this place. They have a very good selection of fruits and vegetables at a very good price, not to mention they are the best around that I have seen so far. The food is good too, although they get my order wrong a lot it is still good. That is the only thing that bothers me because if I don’t eat pork and you ask for chicken it can really mess up your day, especially if it is to go and you find out when you are miles away from them. I have had to waste pork tamales because they weren’t the chicken ones I could eat.
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October 2023 by Amber Drew
Great & they had exactly wat I needed
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August 2023 by Chelle Myers
I order pickup from here quite often. They always text me when anything is out of stock and provide alternative options directly instead of like other stores that just say they are out of stock. My groceries are always of great quality and selection, and my orders are always correct and complete. Thank you, La Bonita, for the wonderful service! They also have a great taco shop.
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August 2023 by Fernando P.
The employees of the Bonita#5 have very bad customer service. the music is very loud and you want to leave the place very quickly.
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July 2023 by Sandra C.
Very Unhappy with Service at the food Court. There's 2 separate lines to order . 1 is for Tacos Burittos 2nd For Menudo And hot plates. So I'm in hot plate side orders and the lady said you need to go to Buritto Taco side . So I said ok ,I'm on the proper side ,The Lady said Card only. I'm like may I just place my Buritto and add to my husband's order he's in the other line for Menudo. She's No need to go to the other line place since you are not paying with the card Freaken really. So I'm telling her all this in Spanish and Then another lafy comes trying to talk English, I'm like ok now I'll ask you in English and still telling me same bullshit ,And I'm trying to just place freaked Burrito if here ir there it shouldn't freaken matter. So she didn't place my order in the proper line that I waited 10 mins in and had to wait 20mins for. So hope manager or Owners properly train his Food Court Employees. They need lots of knowledge concept of making things work make since and Work Smooth for both sides. Sincerely hope you take this as not negatively . As this Review is asking me to choose a. Star for me there's No rating mark for service, For the food Tasting 3 to 4.
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July 2023 by Jennifer B.
If I could zero starts at those store!! Don't waste your time on ordering a cake from this location, seems like the bakers don't know how to follow simple design instructions. Went back to the store asking for a manger and all of them look clueless on where a manger was. Even when they tired to fix the cake it looks disgusting work. NEVER COME HERE AGAIN !!!
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July 2023 by Pat Maope
Very nice customer service!
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June 2023 by S. McDowell
The store was clean with fair prices.
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June 2023 by Janelle L.
I have been shopping here for over a year and I love it. It's so clean and friendly. All the workers wear a smile. I love the fresh meat. My husband can only eat certain foods due to cancer. I use their ground chicken. It's delicious and has helped to heal him. This is where you want to shop, trust me!!
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June 2023 by Viviana G.
hoy estuve en la bonita de Cheyenne y Jones, la mayoría de los empleados son muy sangrones, especialmente en el restaurant. hoy que estuve en la bonita un señor mayor que estaba recogiendo carritos se porto muy grosero con mis hijos y conmigo muy decepcionad. Y tubo el descaro de decirme que no era fácil trabaja, obvio no es fácil y peor con una actitud tan negativa
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June 2023 by Yolanda R.
entre a la tienda la bonita que está en la lake mead and civic center. y cuando entre el seguridad me pidió que dejara mi bolsa en la caja 12, y yo no lo entendí y me dijo que me fuera de la tienda. me maltrato y me ablo súper feo delante de toda la gente..yo vine de vacaciones aquí en Las Vegas, y como buena mexicana fui a comprar una concha, y me topé con este seguridad super grosero.