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March 2024 by Gamelo Bas
Great job Customer Service thank you ?
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March 2024 by Ram Darshan
Highly recommend to anyone seeking expert assistance. The best place and trusted agent in town!
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March 2024 by Rashad Jackson
Regina Carmona was not friendly at all and made me feel like she either really didn’t want to help me or really didn’t want to be there. She also tried to charge me twice what she charged my sister in law until she saw my sister come in. I won’t be back
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February 2024 by Rykiesha Mahoney
I love this Tax Team! Great communication
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February 2024 by Stephanie Naranjo
Yolanda is the BEST, We had a lot of paperwork to file and she helped us through out the entire process. She was very patient with us and our children! Great customer service made us feel like family.
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January 2024 by Elisabeth Reveles
Amazing. Great service. Dependable. Don’t go anywhere else!!
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January 2024 by Yvonne Karim
Yolanda did a highly thorough and professional job preparing our taxesfor 2023. She takes time to explaineach item in the process. We recommendusing her services. You will not be disappointed.
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December 2023 by Amanda Vaughn
Thank you Regina for your hospitality and kindness.
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December 2023 by Keisha Clark
Great service from Regina. Very friendly staff. Super fast service.
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March 2023 by Jasmine Walton
I scheduled an appointment online using their appointment system on the website. I scheduled an appointment for Friday, March 24, 2023 at 6:00pm. I received 2 text reminders for my appointment and then 1 hour before my appointment I received another text reminder for my appointment at 6:00pm. My husband and I got to this location at 5:52pm. The building was dark and the door was locked. My husband knocked on the door and we waited until 6:00pm to see if someone would unlock the door and no one did. I called the number on the door and after speaking with the owner we were informed that the Manager had left 10 minutes prior and she could return in 10 minutes; which would now make 15 minutes late per our 6:00pm appointment time. The owner informed me that the Manager would turn around, return and I would receive a 25% discount off the fee; but online it states that they were giving 30% off their fee; which is why I initially booked the appointment; so that amount is less than what was advertising online. The only reason I gave it 2 stars is because the owner was very friendly. But this location is very unprofessional. I received a reminder text literally 1 hour before my appointment. Why would the manager leave to go home? It is tax season, why leave early especially when there are appointments scheduled? It is clear that the manager did not even look to see if there were appointments before she left. Unfortunately I cannot recommend to anyone.
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March 2023 by Prince Allen
Consistently a dissapointing experience
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May 2022 by Mari Copeland
Great from the moment I entered the door! A greeting was yelled out and instructions given. Even though I had to wait, beverage was offered and I was kept apprised of the cause of the delay. Sandra, thank you!
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January 2022 by Paula
Even though I could have did my own taxes, just one W2. The ladies at liberty were very courteous, and helpful. Did my taxes, & NO wait time, I called and came on down to the office. The ladies downloaded my W2 , without any problems. Did my taxes, and gave me the lowest rate for doing my taxes!Printed me a copy.Handed ME 50$ cash money for doing MY taxes. Was out in hour or less!Update-didn't receive my stimulus check!And liberty has no clue where it is!Doing my own taxes this year.
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February 2021 by Mesadie White
They always give me back a good amount of taxes every year
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January 2020 by Paulette
Even though I could have did my own taxes, just one W2. The ladies at liberty were very courteous, and helpful. Did my taxes, & NO wait time, I called and came on down to the office. The ladies downloaded my W2 , without any problems. Did my taxes, and gave me the lowest rate for doing my taxes!
