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March 2024 by Julie Oney
Susan was extremely helpful with my questions and giving me suggestions for my dilemma.
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March 2024 by dena jones
Great service very friendly
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March 2024 by Mei Pitre
Juan is amazing!
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March 2024 by Debbie Magdaluyo
Susan is the best!! I needed help in my storage unit today and Susan went out of her way to help me. She is kind, so responsible and I couldn’t have done it today without her. Susan’s communication and people skills are excellent. She has a wonderful “can do” attitude and her follow through is 100%. She is an asset to this company.
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March 2024 by Lionell Edmond
Friendly.kind. professional.
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March 2024 by Christina
I came with an urgent situation, needing a storage unit. Susan was very kind, helpful and knowledgeable and had me in and out within 15-20 minutes. I was happy to have someone kind after the day that I had. Thank you so much!
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March 2024 by Blanca Tottress
Susan helped me get in the right unit at the right price. She is very friendly and great at her job. Would give 10 Stars if I could. Have already recommended Susan to some of my family.
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December 2023 by LR Dougan
Trying this storage facility again because of its close proximity, affordable pricing and recent merger with Extra Space. No evidence of rats, or vagrants. Manager, Ms. Cox is personable and helpful. *Rating may change dependent upon real-time experience.
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December 2023 by Karl Camp
The store manager , Susan, was very helpful and friendly. She went out of her way to help me out. Facility is nice. If you are looking for a storage unit in the area I'd surely check them out.
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October 2023 by Paul Thompson
Enjoyed very much the opportunity to once again be able to store our MH with Life Storage. Excellent work getting us set up in a space and very easy to find and get settled in. Would recommend this business and site on Ferrell to anyone needing this assistance. Thank you.
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October 2023 by Ken Smith
Susan is awesome! Got me a great rate on a covered storage for my trailer. Very convenient and close to my house.
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October 2023 by Kevin Raiche
Susan was so friendly and helpful. They had by far the best rates in Las Vegas for renting a parking stall, and I was set up within minutes. There are security cameras everywhere and someone there seven days a week. Great experience so far.
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October 2023 by Benford Wilson
Susan and Alana are great. My family went in to see about a storage and those two were amazing. Would recommend to everyone
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September 2023 by Kaleinani G.
***WARNING - DO NOT USE LIFE STORAGE. RAT INFESTSTION NIGHTMARE. READ EVERYTHING BELOW***I became a tenant in 2020 and got a 10x20 drive up unit for $150/mo including the highest option for the insurance they offer, Xercor Insurance.In August 2023, I received a notice for (yet another) rent increase going to $310.I decided I should maybe downsize a bit and look for an indoor unit to save money, but in the process of looking, I came across several reviews spanning back a year about RATS, so I decided to go check on my unit.Sure enough, I found a dead rat the size of a water bottle, rat pee and droppings on everything I could see.When I spoke to the manager to ask why tenants weren't notified, she said it is handled on a case by case basis.(Yet they had pest control spray every unit on the property.)*THE ONLY REASON THEY WOULDNT HAVE NOTIFIED EVERY TENANT AS A COURTESY OF A POTENTIAL RAT INFESTATION IS TO PROTECT THEIR BUSINESS. Their profit is more important than ensuring your possessions are protected.*I lost more than half of my possessions to this disaster totaling well over a value of $6,000.The insurance only pays out a MAX of $500 for rodents. (What a JOKE. I spent $800 on movers, junk removal, and tubs to transfer my boxes items.)It was a complete wash and then some.We don't often read into the detail of contracts but I'll make it easy for you:Life Storage isn't responsible for ANYTHING including rodents, "acts of God", flooding, and not even damage that occurs from anything installed by them in their units. You are simply renting a space at your own risk and are subject to ridiculous rate increases on a whim.You are also not allowed to join in on lawsuits against them. That should speak volumes...It is disgustingly criminal and shameful how this place runs business. Their parent company is now Extra Space Storage so beware of them as well.
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August 2023 by Rod Jackson
Life storage on Ferrell Street in North Las Vegas is a very good storage. The prices are good, and the staff is amazing and courteous…. Susan, the manager is awesome and very professional the times I’ve paid my bill she is always upbeat and smiling. The Facility is clean and well-maintained. I would definitely recommend life storage on Ferrell street in North Las Vegas. Thank you for having such an awesome facility and Company…