Metro by T-Mobile receives positive reviews for its professional and helpful staff. Customers appreciate employees like Ali, Alejandra, and Tanveer for their kind, patient, and informative service. The staff are described as caring, professional, and committed to customer satisfaction. Despite a minor issue with store opening time, customers feel confident in the service they receive and express loyalty to the store for future needs. Overall, the team provides a welcoming and efficient experience.
Ali customer service was great and he had done a good job explaining the features of my phone. Very professional and informative guy!
March 2025
Exelente , customer service was absolutely perfect , thank you .
June 2024
Alejandra is amazing. She truly has top notch customer service. So helpful and maintained a kind, patient attitude. We would recommend this store, and Alejandra’s service.