-
February 2021 by Kalé Harrold
I went in on a Thursday the sweet girt with short hair and glasses helped me quick and polite
-
December 2019 by Derek R.
This company is extremely unprofessional and confusing they did not allow me or anyone in my family to make a payment on my payday loan and they gave us no reason. Interest rates are through the roof and there's never anybody available to help you they only take specific debit cards and bank accounts as payment. Avoid this company at all costs
-
December 2019 by Vicky V.
They have nooooo customer service she calls us up and then ignores. Us picks up the phone takes that customer before she continues to help instead of saying hey give me a second then picks up I was here before the call but she helps them first which I normally would. Not care but the fact that she didn't acknowledge me and like anyone that works with clients u politely ask or say please give me a second and u put the call on hold or ask if it's cool to help them .i really hate bad service
-
June 2019 by Naysha H.
I came in to payoff my loan and get another. Jade greeted me with a smile and was so helpful!! :) thank you for helping me with great customer service
-
December 2018 by Shenoah T.
I come here very often and i've never been disappointed until today. I had $60 remaining to take out. I asked an employee days before today if I wish NOT to take it out and come back a different day will that same amount be in my account. She told me yes. And just to confirm I asked if the interest would go up which means it would deduct from that amount since i already have loans out. I was told no......so guess what happened when I came to take out the loan. smh I could tell she was a new employee but i'm going to need Rapid Cash to fully train their staff and make sure they assure customers all of the guidelines before another situation like this happens again. I wasted time waiting and looking foolish thinking i had money to take out which i didn't.
