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March 2024 by Jose M.
I had bad experience with bad attitude from the girl at the counter to a tech not putting on a lug nut and sending me home with one missing lug nut on my tire. I was very upset because I have kids that ride in the car and when I felt my tire shaking on the freeway I pulled over and checked my tires and when I did I saw there was a nut missing of my tire. I had just got my tires rotated at Pepboys so I knew it was them . I was very upset for putting my wife and kids in danger so I went in very upset but left completely happy and the only reason was because of the Manger named Randy he quickly addressed the problem talked to me and my and re assured us he would be fixing the situation and talking to everyone about not letting this happen again . I personally saw him check my tires and had the tech balance all my tires and check all bolts to make sure there was no stripping again I want to thank Randy the manager for being professional and understanding of the situation and de escalating the situation. Randy your amazing and thank you for taking care of the problem because of him he's the only reason I will continue to do business with Pepboys
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February 2024 by Shelley Picariello
They were quick, efficient and did an excellent job
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February 2024 by Acuri Kay
The guys was so helpful and did an amazing job with my vehicle ?
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February 2024 by Harold Phoenix
Great service from Randy and the team! Randy is amazing service
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February 2024 by Bananto Smith
Great Job Randy and Karina very professional and my car is running great. Thank you
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February 2024 by Janet Willis
Awesome service
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February 2024 by John Lowe
Scott is the best costumer service representative you guys could ever ask for! He was amazing!
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February 2024 by Sniper-XL-101 Ramirez
Dropped of my car and they called 2 hours later when it was ready. Good customer service.
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January 2024 by Catherine Taylor-Adames
Great service and the employees are great
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January 2024 by Kathryn Forney
Took excellent care of my car and got us back on the road quickly.
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January 2024 by Sean Johnson
Great service!!!
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January 2024 by Chynna Winston
Great service !
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January 2024 by Shamia Pratt
Absolutely a wonderful experience
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January 2024 by Raina Williams
Randy is the best always a pleasure Ask for him for excellence efficient service.
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January 2024 by Taalib Washington
Thank you so Much Randy for guiding me through the repair process of my vehicle. I will be back to this Location
