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November 2023 by Kelsey L.
I spent $300 online to pick up my order the next day. I ordered the iridescent reindeer seeing as they're the only ones in town with it still in stock. And I drove 45 minutes across town to pick it up only to find out THEY CANCELED MY ORDER 1 MINUTES BEFORE MY PICK UP TIME. No call no text no nothing ahead of time I'm absolutely livid right now and all they could say was we can't find your order. This is straight BS I'm never coming back tk this location and I bought freaking membership strictly just for this order I will never be shopping here again!
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November 2023 by Leslye M.
They offer pick up times that they can't meet deadlines for. Maybe don't accept orders if you know you won't be able to have them ready by the listed date/time. If you plan on doing the pick up option, you might as well just walk in and grab it yourself. I'm sure it'll be quicker. Also, customer service was very rude.
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November 2023 by Melissa B.
I wouldn't recommend anyone to work there. My son was fired after he worked all day because he was in the ER and had a dr note. And the pointed him out and fired him. I guess I should of had him go to work on morphine and if he would if hot hurt would of been on them. They don't care about their employees.
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October 2023 by Eric Jackson
Excellent, courteous staff. Never a long line.
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October 2023 by PS Hill
All around outstanding customer service
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October 2023 by Clem Anthony G.
I really like Sams especially SCAN AND GO. The app is great. But customer service in store is really slow like 30 mins a person it doesn't make sense as if they're like doing it on purpose. I just wanted to redeem my Sams cash into cash. Couldn't take it had to leave. Smh
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September 2023 by Connie G.
The lines are long here! If you have the scan app on your phone i highly recommend it! There cafe is just as worst! You have to stand in one line to order and another line to pick up! You couldn't even order a whole pizza because it was sold out, they're only selling single pieces!
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May 2023 by Gerald P.
A shout out for good customer service in the meat department , Jesus was friendly &tried to accommodate me when I tried to get beef ribs for BBQ. Unfortunately Sam's doesn't carry them. He called Lyl to see what our optionson short ribs were.Both gentlemen very helpful! Appreciated them giving suggestions. Settled onhalf inch cut of short ribs, nice for Kalbi style Korean ribs on the grill!Sam's is Blessed to have them in their family!
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April 2023 by EntropicWombat
Always helpful and kind.
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February 2023 by Mark D.
Sam's club, located off Craig Rd and Losee, is probably one of the better Sam's club that I been too. Parking is not to bad, I have seen bigger parking lots, but it's a decent size and surrounded by other businesses. I like that it's not to busy like others, then again, I went there around noon time. So I'm sure it can get busy during peak hours. But the easy flow, and the convenience of every item, makes it easier to shop. Even though I check out through the app, some of the staff there are helpful and nice and acknowledge your presence. Which I find very welcoming. Overall, it's very convenient for those who live off Craig Rd. and easy to find. One of the Sam's club that I would highly recommend visiting if you're in the area. Just go during non-peak hours, and you can be in and out easily. Using the app is also helpful so you don't have to wait in long lines and check out on your phone.
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January 2023 by Sandra L.
This Sam's Club is great!! It's very easy to get in and out of. There is plenty of parking and the gas pumps are to the very front of the parking lot. We came here on a Saturday about 12:30 for gas and shopping. The gas line was long but moved fast. We were in and out in about 15 minutes. The Sam's Club inside is well stocked! Especially for a Saturday! It was busy but not overly crowded. It's a very clean store. Some of the areas are a little small to get around but overall this is just a great Sam's. The employees here are very friendly. We had no issues with anything. The sample vendors worked very hard to make sure everyone was getting a sample of they wanted one. And more than happy to actually answer questions and point out where you can find the products. This is a great location!
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December 2022 by Tami C.
Aloha Kakahiaka from, Hawai'i Nei :) 00/.....Sam's Club @Las Vegas; 11/29/2022. Customer Service feedback for, Christine :)********************************* Mahalo Nui Loa Christine!!! So helpful, patient & knowledgeable about the items/ products we purchased, which were the JBL Earbuds for myself for my flight home to Hawai'i; 11/29/2022, and also my Husband picked up a Seiko Watch in the Jewelry section.1st of all, Christine greeted is with a *Smile* & then asked us how can I help you, & we proceeded from there! Christine then checked for us on the Availability of the JBL Earbuds, since their weren't any in-store on the floor display to purchase & reassured us that she was going to check for us the Availability that they might still have them in stock in the Warehouse, which they did have them, yessss we said!!Also, my Hubby was interested in Purchasing a Seiko Watch from your Sam's Club, since this Sam's Club had a handful of Seiko Watches to choose from. I asked Christine that Wow, this Sam's Club had a good Selection to choose from for my Husband Seiko Watch, but like in Hawai'i, the choices are a lil more limited, so my Husband & I basically Scored coming to this Sam's Club Warehouse Store on our last day there in Vegas & we even called an Uber Driver (lol!) to get us there to this Sam's Club, which everything worked out perfectly for us!!!Please thank Christine for us, what a great way to end our trip in Las Vegas with a very Nice & Helpful Sales Associate there & she always had a *Smile* on her face the whole time while she Assisted us!! We noticed that Christine is a "Team Leader" if I'm Correct, because she would get interrupted a few times while she Assisted us, but she still stayed with us to Assist us & even rang is up, how Cool is that!Christine is a Wonderful & A Knowledgeable person there at your Sam's Club Warehouse Store, I'd definitely give her a 10+++++++ Stars!!!Mahalo Nui Loa ("Thank you very much in Hawaiian") to Christine for Assisting my Husband & I Tuesday Evening; 11/29/2022, she really knows her products there at North Las Vegas Sam's Club & is a very Easy going person to interact with, & she has a very positive Attitude also!!! Thank you so much Christine, you made our short time visiting your Sam's Club Store in Las Vegas a very good & pleasant one!!! In the Future, I'm pretty sure my Husband & I would definitely come back to this Store to Shop again!!Aloha from Hawai'i Nei. 00/P.S. - Shared this very same review on my "Google Account" a few days ago. P.S.S. -Christine is originally from Hawai'i Nei!!Talk about the Aloha Sprit, you represented the 808 Very Well, Christine!! Mahalo! Mahalo Nui Loa!!P.S.S.S. -Hana hou, Mahalo Nui Loa to my Hubby David for purchasing these Cool JBL Earbuds for me. I did have my other pair of "Samsung" Earbuds, but unfortunately they were left behind in one of my Newer Cute (lol!) Coach Snoppy Bag/Purse, Ugh, didn't realize it till I got on da Airplane!! ***Thnx so much Hubby David always for your Generosity!!! Since I do use yelp a lot here in Hawai'i, I will also use this same positive write up for Christine & her great Customer Service for us!!
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November 2022 by S O.
The Sam's Club at Craig Rd is the worst. Besides the fact that they have piles of rotten salad frequently in their selves the employees, instead of restocking or getting shopping carts back to the store, hang around in groups and chat. This market needs new management and new employees.
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November 2022 by Becky L.
Didn't know Sam's Club in Vegas till several trips later~some how found this price club here and even had a gas station so decided to stop by for gas. This branch I recalled was easy-to-locate from GPS. I was headed to China Town one trip and found Sam's Club nearby China Town. It was a pleasant discovery~will be back in the future if I may be going to Vegas with friends again. I also needed to go into the price club for a RR break.
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October 2022 by Dee Y.
Love my Sam's club! Pricing and quality of food and products are great! With my premium account I earn cash
