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September 2023 by Gary Hails
Great service, great people that allows me focus on growing my small business.
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March 2020 by Joanne Pusateri
If you want your Amazon Acct suspended and no one to respond to your emails, daily issues with outdated software, unshipped orders, wrong products shipped - this is the company for you! Awful!!!!!
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January 2019 by Steve Raymundo
smooth operations.
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January 2019 by Laura Dahl
Ship My Orders is a game changer. I can't say enough about their professionalism and support. We take pride in unique presentation of our packages and they are always happy to fulfill our wishes. They do their job with integrity and take all the worry out of shipping.
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December 2018 by Suzannah Noonan
Ship My Orders does a great job shipping products to my customers.
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November 2018 by Nancy Yowney
I can't say enough about these guys as I am more than satisfied with the 'service aspect' of Ship My Orders! I am very grateful to have found this company in our start-up stage. Our company has grown substantially over the past five years, and although growing a business brings a number of challenges, none of ours included fulfillment issues. These guys are incredible at holding up their end and assisting at every turn, which enabled us to put 100% of our energy into growth. Beautiful Company!
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November 2018 by Cinnamon Vogue
We have used Ship My Orders now for over six years. This is an outstanding company and we highly recommend them. We like the fact we can pick up the phone and talk to a real person when issues do crop up. We like to make a personal connection with the owners and staff. This is not possible with a large corporation. With Ship My Orders it's like family. The front line staff who sometimes handle our inbound calls are particularly outstanding with the ability solve problems, take orders or provide information in an intelligent friendly manner. Yes over the years we have had a few issues, but they have been gracious and quick to apologize when it has been their fault and have put in all the resources to solve the issue fast. We understand mistakes happen, but it is how you solve them that indicates the true character of a company. That trust and personal attention to detail is what keeps us with them. They have also been very accommodating and flexible when we have had to do special projects. No request is big or small. The Amazon API integration they did for us works very well. Shipments are sent out on time with a failure rate of less than 0.2%. The goods are always well packaged. We have had rave reviews from customers about that. At the end of the day it saves us money and keeps the customers coming back for more. And we are tough task masters with insane attention to detail. Ship My Orders has managed to earn our trust and work with us as a team.
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November 2018 by Martin Ramallo
Over 2 years with SMO, they've been very helpful, very attentive, and have always stood behind what they do. Will continue working with them for the foreseeable future. Thank you for such excellent service!
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November 2018 by Alvin Gan
Great company to deal with. Extremely efficient and highly professional. Ship My Orders has helped grow my business.
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November 2018 by Amira Celon
It is a good service but the back end of the orders is not user friendly. I have to pay extra for the staff to enter the orders manually which isn't great.
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November 2018 by Joshua Bundra
Great company to work with! Extremely friendly staff!
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August 2017 by James Lopez
Yes ok but you need to change the picture of your old building? ????
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July 2017 by Riøt Reynolds
There must be only one person working the phones because it took far too long for my call to even be answered! They need more people working if that's going to be the case!
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June 2017 by Victoria Koppenhaver
They're always very helpful and always follow up on questions we have to make due everything is done properly
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November 2016 by Online Support
Great people and fantastic service. We have been a customer for over 6 months and everything from on-boarding to day to day operation to customer service has been superb.
