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January 2024 by Mr Vegas
They aren't open until 12. They want to close 20 minutes earlier so they can count money or do whatever they want. They locked me out way before 12. So stop saying you close at 12 if you don't! Yall don't go to this smiths. They don't care about customers
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December 2023 by Julie Collver
This Smiths is pretty good. Very friendly and helpful staff, clean and lots of marked down stuff in all departments. It's always freezing cold in there.
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December 2023 by Graham L.
Earlier this year I was at Smiths grocery store on Skye Canyon in North Los Vegas.I was driving an Enterprise rental car and it was a very windy day as anyone who lives close will verify.When I got back to the store a shopping card had seriously damaged the drivers side wing mirror. The cart had been blown into the cart.I asked store management if they had any video and no one responded.When I returned hope i showed the damage to my neighbor.To my surprise he said " I saw that happen but did know it was you care"Long story short Smiths has declined responsibility, " we dont control the weather"I agree but you do react to it with things like mats at the entrances when it rains.I need Smiths/Kroger to pay enterprise the $850 it cost them to repair the damage.Help.......please
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November 2023 by William Murphy
This store deserves negative stars. Tomorrow is Thanksgiving, which means everyone is making last-minute trips to pick up something for the single most food-centric holiday in America. No excuse ever imagined can forgive the boneless skeleton crew that was focusing on shelving the food load that was spread out across a third of the floor. Meanwhile this Smiths' has such disrespect for the shoppers in their store that they had TWO INDIVIDUALS checking out the almost 70 people in line. I waited for an hour. Every frozen item i had was ruined when I finally got home. And I still was forced to self-check. Of the 20 estimated self-check lanes, there were 4 in operation. This was easily the most blatantly greedy short staffing job I never even had a nightmare about. I was made to waste 90 minutes to pad a manager's bonus when their labor costs were underestimates. Just as 70 other people were robbed of that hour. SMITHS HIJACKED ALMOST 80 MAN HOURS FROM THEIR CUSTOMERS TONIGHT JUST WHEN I WAS THERE. EXTEND THAT TO CLOSING AND MULTIPLY BY A FAIR WAGE....$6400 WORTH OF CUSTOMER TIME STOLEN!!! Smiths, I demand you return our time. Have a horrendous Thanksgiving, thieves.
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November 2023 by Charlie Young
It's a grocery store I never have problems with the workers it's a great store but they need to hire more cashier's the lines be to long and they have only two cashier's
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November 2023 by Will n Brandi Murphy
This store deserves negative stars. Tomorrow is Thanksgiving, which means everyone is making last-minute trips to pick up something for the single most food-centric holiday in America. No excuse ever imagined can forgive the boneless skeleton crew that was focusing on shelving the food load that was spread out across a third of the floor. Meanwhile this Smiths' has such disrespect for the shoppers in their store that they had TWO INDIVIDUALS checking out the almost 70 people in line. I waited for an hour. Every frozen item i had was ruined when I finally got home. And I still was forced to self-check. Of the 20 estimated self-check lanes, there were 4 in operation. This was easily the most blatantly greedy short staffing job I never even had a nightmare about. I was made to waste 90 minutes to pad a manager's bonus when their labor costs were underestimates. Just as 70 other people were robbed of that hour. SMITHS HIJACKED ALMOST 80 MAN HOURS FROM THEIR CUSTOMERS TONIGHT JUST WHEN I WAS THERE. EXTEND THAT TO CLOSING AND MULTIPLY BY A FAIR WAGE....$6400 WORTH OF CUSTOMER TIME STOLEN!!! Smiths, I demand you return our time. Have a horrendous Thanksgiving, thieves.
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November 2023 by Brandy Scott
Granted it's Thanksgiving.. there's no need for the self check out cashier's to be rude when they ain't doing anything but watching customers and providing help when needed.. but I ask a simple question.. there's no need to be rude.. if you hate your job, get a new one !
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November 2023 by Krystl
Store is consistently dirty, and several Employees are clearly strung out. Prices are not as marked or advertised because they don't take down previous sale tags. I came in and got eggs around 9 p.m, sale price was supposed 2.99 as shown on the shelf.. but they were 4.99.. they said the sale was from yesterday and they haven't taken the tags down... almost a full 24 hrs later?The one upside: My cashier was a peach though, an absolute doll and very helpful.
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November 2023 by Princess
The worst customer service ever. The cashier refused to cash my check stating she wasn't trained, which is completely backwards. Why work the customer service department if you don't know what you're doing. People are in need of their money
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October 2023 by Salvador Becerra
It's a nice store they have nice specials but they should open more cashiers it's only one open also self check out get full I'm just her waiting more than 30min to pay
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September 2023 by Paula Dill
Ehh... shopping like a food 4 less - it is a Kroger store- but not sure about the worker Dom? He was working the walked off cosmetic/ beauty section which consists of about 2 aisles. When asked if he knew where we could find Bubble bath the response was "No, I don't. I haven't taken a bubble bath in years." Uhm...okay. it was obviously dead center of his little area but whatever. Not sure if he was there tonight and not normally there, but didn't seem very helpful about it. Sire seemed clean and organized otherwise and for with pricing you would find at a food4less.
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September 2023 by Blue Moon
Clerks in self checkout not that friendly. They need to go to the Nellis at Stewart store for retraining in customer service skills.
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September 2023 by Jeffrey Covey
There is only one cashier and after 7pm only self check out on one side. Expect the line to be nearly at the back of the frozen food isle. At 6:45pm You'll think they're about to be closing even though it's the peak shopping time during the weekdays and they don't close until 10pm. Grab your cart in the parking lot on your way in too.
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September 2023 by iarand
So convenient!! Good prices, I find everything I need even sunblock for my face?
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September 2023 by Francisco Aguirre
This complaint is specifically for the gas station attendant Pamela if I could give 0 stars or less I would every time I visit she is extremely rude and has made me go further away from my neighborhood after a long graveyard shift and today she totally disrespected me and played the race card on me in front of my wife and lots of other customers my skin tone is light but I'm Hispanic and love everyone equally I can't believe how ignorant and disrespectful she was